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Ide Volkswagen

East Rochester, NY

4.9
1,174 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,174 reviews

March 19, 2026

Great service. Highly recommend. Spencer is great. Katie in service is excellent also. If you want a VW you can't ask for better service in Sales and Service Dept. More

by jeep4x4x4x4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2026

We drove out from Lockport to look at a car for our son and were very happy with the car and David. David was easy to work with and professional. Communication was great and David helped made for a great More

by Polarduke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2026

I bought 2 vehicles from Ide Vw and the experience great! The Ide Vw dealership provides a better experience regardless if just browsing or purchasing a vehicle. Quick and efficient. Even quicker if you cal More

by D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2026

I have leased several vehicles with David. He is courteous and professional. He makes the process easy and that is why I continue to lease with him. More

by jmvw18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2026

I had an excellent experience with both David and this dealership. David was extremely professional and helpful. I am looking forward to working with Dave again in the future. Thanks again, David! More

by Kbailey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

David served ME well. Never pressured. He wanted to know what my purchase needs were. He was constantly checking to see if we were meeting MY needs. He is a gentleman, More

by wolfhollow13@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

David is very knowledgeable and helpful in explaining the various features and differences between vehicles. I highly recommend contacting him for your next vehicle purchase. More

by forgedcu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2026

I was assisting my daughter in looking for a used vehicle to replace the one she currently has. My involvement was intended to help take away some of what can be a painful part of shopping for another car. More

by Dave C
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2026

This is my second vehicle purchase from IDE VW. The sales and service experience at this dealership is excellent. Spencer worked hard to find a vehicle with the features I wanted and they made a so More

by CM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2026

Excellent service, friendly but professional. No stress or hard sales pitch just informative, kind & so very polite. I highly recommend IDE VW. More

by jerryrhatchKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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