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Ide Volkswagen
East Rochester, NY
1,176 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,176 reviews
February 15, 2026
This is my second vehicle purchase from IDE VW. The sales and service experience at this dealership is excellent. Spencer worked hard to find a vehicle with the features I wanted and they made a so The sales and service experience at this dealership is excellent. Spencer worked hard to find a vehicle with the features I wanted and they made a solid offer for my trade-in. My experiences with their service department make me want to do business with them. Service is always done well and in a timely fashion. More
by CM
February 15, 2026
Excellent service, friendly but professional. No stress or hard sales pitch just informative, kind & so very polite. I highly recommend IDE VW. No stress or hard sales pitch just informative, kind & so very polite. I highly recommend IDE VW. More
by jerryrhatchKY
February 13, 2026
David was great to work with. My wife had been shopping around for a new vehicle and we went to several dealerships before we luckily met David. We gave him the budget and he imme My wife had been shopping around for a new vehicle and we went to several dealerships before we luckily met David. We gave him the budget and he immediately started to give us some options within the range, instead of wasting our time trying to get us to buy a vehicle that was out of our price range. This made purchasing from IDE smooth and easy. Thank you David. More
by JD Vautier
Employees Worked With
February 07, 2026
David is very informative and kind. He made the purchase process smooth and reduced anxiety. I would recommend him to anyone. He made the purchase process smooth and reduced anxiety. I would recommend him to anyone. More
by LDS
Employees Worked With
February 06, 2026
Everything was very smooth. Great trade in value. Great service. Katie at service desk was awesome and a super help with accessories. Great trade in value. Great service. Katie at service desk was awesome and a super help with accessories. More
by jeep4x4x4x4
February 03, 2026
Ide Volkswagen is a solid dealership close to my home, that is the main reason I shop there. For the most part their staff it helpful and friendly. that is the main reason I shop there. For the most part their staff it helpful and friendly. More
by jared.mcpherson
February 02, 2026
Everyone was friendly and helpful. We came in to look at something, and Sydney was able to help direct us to the right option for us. When it was time to pull the trigger, Sydney was We came in to look at something, and Sydney was able to help direct us to the right option for us. When it was time to pull the trigger, Sydney was very helpful in getting us all that we needed. More
by zschafra
January 26, 2026
We had such a great experience with both David and this dealership. David was extremely professional and helpful at the same time. I am looking forward to working with him again the next time that someon dealership. David was extremely professional and helpful at the same time. I am looking forward to working with him again the next time that someone in my family is searching for a vehicle. Thanks again, David! Well done! 🌟🌟🌟🌟🌟 More
by karynshodge
Employees Worked With
January 15, 2026
David was not only very knowledgeable, but was also attentive, personable and a positive asset to his team. I never felt uncomfortable or pressured during my auto sale. I would buy another vehicle from attentive, personable and a positive asset to his team. I never felt uncomfortable or pressured during my auto sale. I would buy another vehicle from him in the future! More
by Steeter
January 13, 2026
I don't like the process of buying a car. Spencer made the process so simple and was great to work with. A great experience all around. Spencer made the process so simple and was great to work with. A great experience all around. More
by Noah
