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Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,193 reviews
January 24, 2024
Spencer was easy to work with, straightforward, knowledgeable and honest. There was no high-pressure sales pitch.… Much appreciated. Thank you. knowledgeable and honest. There was no high-pressure sales pitch.… Much appreciated. Thank you. More
by Maria
January 04, 2024
Always a pleasure working with Spencer and receiving the best experience with VW! So excited to be driving my new and beautiful car! best experience with VW! So excited to be driving my new and beautiful car! More
by JanetSpearman
December 30, 2023
Excellent experience and service and made the entire process easy and enjoyable. Great service and convenience. process easy and enjoyable. Great service and convenience. More
by Murphy
Employees Worked With
December 30, 2023
We dealt with Christina Young as the sales person. We loved the culture of the dealership and found all to be helpful and friendly. Christina worked hard on our behalf and we are very pleased. We loved the culture of the dealership and found all to be helpful and friendly. Christina worked hard on our behalf and we are very pleased. More
by Rochester
December 30, 2023
David was easy to work with and accommodating. He made the entire process very easy! He made the entire process very easy! More
by sloughma
Employees Worked With
December 28, 2023
David was very accommodating and polite. I appreciated how easy and smooth he made the entire process. I appreciated how easy and smooth he made the entire process. More
by Quernsbl
Employees Worked With
December 25, 2023
Kind, informed, easy to work with and customer focused. These are adjectives to describe David and our experience buying a car recently at Ide. This was our fifth purchase at Ide and the dealership continu These are adjectives to describe David and our experience buying a car recently at Ide. This was our fifth purchase at Ide and the dealership continues to provide a dicker-free, speedy and customer-driven process. This was the second car we purchased from David. He remembered us, was enthusiastic and walked us through all steps of the buying process with patience and clarity. Buy your next VW from Ide and ask for David. More
by Michael M
December 22, 2023
She was so helpful and very knowledgeable, I would recommend this dealership to all my friends and family. 10/10 experience recommend this dealership to all my friends and family. 10/10 experience More
by Sims
Employees Worked With
December 22, 2023
Sydney was wonderful and amazing! highly recommend her! She is pleasant and a big smile when you walk in the door! highly recommend her! She is pleasant and a big smile when you walk in the door! More
by audryk
Employees Worked With
