Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,193 reviews
December 01, 2023
This is my second lease with IDE VW and have a great experience each time! experience each time! More
by Jdumais114
November 29, 2023
Just completed my third lease at IDE via David's help. Easy to work with and get the job done. Easy to work with and get the job done. More
by tchew121
November 28, 2023
Great experience! Very easy to work with and hassle free. Spencer was very knowledgeable and helpful! I would definitely consider buying another vehicle from IdeVW Very easy to work with and hassle free. Spencer was very knowledgeable and helpful! I would definitely consider buying another vehicle from IdeVW More
by steven.anderson585
November 24, 2023
We had yet another great purchasing experience at Ide Volkswagen. Spencer is so knowledgable--there wasn't a question he couldn't answer for us. Not to mention he found us a great deal on a hard-to-fin Volkswagen. Spencer is so knowledgable--there wasn't a question he couldn't answer for us. Not to mention he found us a great deal on a hard-to-find vehicle in wonderful shape. Spencer also spent alot of time with us showing and explaining all the car's features. He made sure it was totally checked over and spotless. Spencer is very polite, thorough and a great representative of Ide! We will definitely be back to deal with him. More
by Peacockgal
November 24, 2023
David was amazing to work with. This was my second time working with David and in all honesty. The only reason I came back to IDE was because of him. David is a consummate professio This was my second time working with David and in all honesty. The only reason I came back to IDE was because of him. David is a consummate professional, who is kind and caring and goes above and beyond. I’m pleased to have worked with him, and hope I can work with him again in the future. More
by rickharris1979
Employees Worked With
November 23, 2023
Christina Young is an outstanding sales person. She was extremely knowledgeable and a pleasure to work with. I would recommend and refer friends and family to her at Ide Volkswagen. She made buyin She was extremely knowledgeable and a pleasure to work with. I would recommend and refer friends and family to her at Ide Volkswagen. She made buying a new a great experience. Thank you Christina! More
by Mark
November 19, 2023
Spencer Clark made buying a car simple and easy! We bought our Eos while in Virginia, my husband flew in- Spencer, Bo and Laurie had all the paperwork taken care of ahead of time so we were all read We bought our Eos while in Virginia, my husband flew in- Spencer, Bo and Laurie had all the paperwork taken care of ahead of time so we were all ready to go and all my husband had to do was shake hands, get the keys and drive home. Thank you Spencer and IDE Volkswagon for making this such a pleasant and easy experience! We love our new convertible too! Suzanne & Carl More
by suzanne
Employees Worked With
November 16, 2023
I had a great experience with Spencer! ! I would definitely recommend Dick IDE Volkswagen to anyone! ! I would definitely recommend Dick IDE Volkswagen to anyone! More
by jordynsamara
November 14, 2023
David is absolutely wonderful to work with. My family and I have all bought cars through David, and he made the process stress-free. Great communication, and customer service. Could not thank h My family and I have all bought cars through David, and he made the process stress-free. Great communication, and customer service. Could not thank him enough! More
by Izzie
November 05, 2023
Very pleasant experience. In fact, the best in the 45 years that I’ve been driving / buying cars. Sydney was very knowledgeable and explained all the features in just the righ In fact, the best in the 45 years that I’ve been driving / buying cars. Sydney was very knowledgeable and explained all the features in just the right level of detail. This was the first time in my life that I’ve driven home in my new car feeling really good about my purchase. More
by Rudy
