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Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,193 reviews
June 23, 2023
Davis once again was excellent in getting me into the car I liked with ease. I liked with ease. More
by ltcjim0515
June 20, 2023
David is a great person. We bought a pre-owned car for my daughter and David made the process easy and stress free. He's not pushy at all and tje dealership wad really excell We bought a pre-owned car for my daughter and David made the process easy and stress free. He's not pushy at all and tje dealership wad really excellent as well. THANK YOU! More
by cp4014450
June 18, 2023
David was extremely friendly and attentive. He made the process of leasing our new VW very easy and painless. :) He made the process of leasing our new VW very easy and painless. :) More
by chrispetrillo
June 15, 2023
Great dealership. Warm and friendly staff. Helpful in many ways. We appreciate the time spent with us. Spencer was great and helped us with our quick decision. We had Warm and friendly staff. Helpful in many ways. We appreciate the time spent with us. Spencer was great and helped us with our quick decision. We had no concerns with our decision to buy a VW at your dealership. More
by ellabella3
June 09, 2023
It was a pleasure working with David, he is knowledgeable and very patient with us until we found the perfect car that we're looking for. It was because of him that we still choose Volkswagen for our next ca and very patient with us until we found the perfect car that we're looking for. It was because of him that we still choose Volkswagen for our next car. Definitely highly recommended. Thanks again. More
by paul and riya
June 07, 2023
Spencer made it so easy to get my ID4! He and the Ide team were helpful and made purchase and orientation to the new vehicle super easy. Thanks again Spencer! He and the Ide team were helpful and made purchase and orientation to the new vehicle super easy. Thanks again Spencer! More
by Mzb100
June 07, 2023
David was a pleasure to work with and made the process of buying a vehicle seamless! Went to do a test drive of my Jeep Renegade and drove away with it 24 hours later! buying a vehicle seamless! Went to do a test drive of my Jeep Renegade and drove away with it 24 hours later! More
by Heal.love.yoga
May 28, 2023
I recently bought a 2023 VW GTI SE from Ide and had a wonderful purchasing experience. Christina was great to partner with during the buying process. She made sure that I was very comfortable with m wonderful purchasing experience. Christina was great to partner with during the buying process. She made sure that I was very comfortable with my purchasing decision, applying no pressure at all. She answered all of my questions and represented my wishes well with her management. I would highly recommend Christina as a partner in the auto buying process. More
by Stormin
May 26, 2023
It was a great experience and everyone was wonderful and very helpful especially David. Great experience for my first auto purchase! very helpful especially David. Great experience for my first auto purchase! More
by sabanovicmelisa
Employees Worked With
May 25, 2023
Spencer was excellent. He went above and beyond to find exactly what I was looking for and got me something even better than expected He went above and beyond to find exactly what I was looking for and got me something even better than expected More
by Alyssab811
