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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
March 30, 2023
Spencer and Ide VW made my leasing process seamless and enjoyable. I would highly recommend them to anyone in the market for a car: enjoyable. I would highly recommend them to anyone in the market for a car: More
by jmcelligott9
March 29, 2023
Great dealership! Honest and straightforward about everything, and was able to come out and take my new used car home the same day! Spencer was very helpful and nice, Honest and straightforward about everything, and was able to come out and take my new used car home the same day! Spencer was very helpful and nice, I recommend! More
by Riley
Employees Worked With
March 29, 2023
Quick and painless process. Was well prepared and car was as described! Would do business again! Was well prepared and car was as described! Would do business again! More
by Charlesflorczyk
Employees Worked With
March 28, 2023
David was professional, patient, and generous in dealing with a trepidant customer. Bo's impartiality and calming presence helped to seal the deal. Good experience. with a trepidant customer. Bo's impartiality and calming presence helped to seal the deal. Good experience. More
by Pete
March 26, 2023
Very helpful, friendly and the whole process was easy and efficient. I will definitely be back. efficient. I will definitely be back. More
by Billkaminski101
March 23, 2023
David was very helpful in my search to find a used car that met my criteria. He was always quick to respond and on top of things throughout the entire process, which made my experience test driving and ev that met my criteria. He was always quick to respond and on top of things throughout the entire process, which made my experience test driving and eventually purchasing the vehicle easy and painless. More
by Mitch Siegel
Employees Worked With
March 23, 2023
Spencer and the team at Ide VW were great. They helped me find the car and deal I wanted. Very friendly, helpful, and responsive. Would absolutely work with them again! They helped me find the car and deal I wanted. Very friendly, helpful, and responsive. Would absolutely work with them again! More
by MKD
March 18, 2023
Spencer and Joe were great to work with. They were super responsive and very helpful. They were super responsive and very helpful. More
by dw14580
March 16, 2023
Easy going and a great listener. He got me what i wanted! Thankyou for being patient with me. I love my new VW! He got me what i wanted! Thankyou for being patient with me. I love my new VW! More
by Kingsleyskyelar
Employees Worked With
March 15, 2023
David was great through my entire car leasing experience, he was very honest with me and worked with my budget to get the car I wanted. My entire experience was very efficient and smooth. he was very honest with me and worked with my budget to get the car I wanted. My entire experience was very efficient and smooth. More
by Emrae0122
