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Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,193 reviews
November 05, 2022
I had a great experience at IDE Volkswagen, Spencer kept me updated throughout the process and is a no pressure sales man me updated throughout the process and is a no pressure sales man More
by Slparry
Employees Worked With
November 04, 2022
David was very knowledgeable and friendly. He was receptive to assisting with the car buying process and was eager and thorough when answering questions. The dealership was clean and comforta He was receptive to assisting with the car buying process and was eager and thorough when answering questions. The dealership was clean and comfortable. More
by JLVogel1
Employees Worked With
November 03, 2022
Wonderful experience! The vehicle I purchased was exactly what I was looking for and they are very helpful with all the info on the car. I would say 5 stars all around. Th The vehicle I purchased was exactly what I was looking for and they are very helpful with all the info on the car. I would say 5 stars all around. Thank you for giving me a new memory for this new chapter of my life. More
by Wendy
Employees Worked With
Kiersten Herman
October 29, 2022
We had an amazing experience with this dealership. Our previous VW SUV needed to be replaced unexpectedly after numerous repairs, and they took into account these costs when we got a new suv from th Our previous VW SUV needed to be replaced unexpectedly after numerous repairs, and they took into account these costs when we got a new suv from them. In a time of low stock and dealer markups they went above and beyond to make sure the car we got was perfect. Christina Young was great to work with and was easy to communicate with during this whole process. More
by Gts6cornell
Employees Worked With
Christina Young
October 29, 2022
Spencer was very easy to work with and once he knew what we were looking for he made it happen! Our Atlas is beautiful and Volkswagen's attention to detail and your safety is so apparent in this vehicle. we were looking for he made it happen! Our Atlas is beautiful and Volkswagen's attention to detail and your safety is so apparent in this vehicle. Spencer did a great job of making our car buying experience a very good one. Everyone we met was super friendly and made you feel welcome when you walked through the doors. Thank you, Spencer! More
by Annedmorrell
October 28, 2022
Kiersten was knowledgeable, professional, and made the car buying experience so easy! She listened to what I wanted and wasn’t pushy at all. I had an amazing experience with her! Very happy with my purcha car buying experience so easy! She listened to what I wanted and wasn’t pushy at all. I had an amazing experience with her! Very happy with my purchase 😊 More
by Kimberly
Employees Worked With
Kiersten Herman
October 27, 2022
Spencer was wonderful to deal with. Definitely recommend Spencer and IDE Volkswagen. Very happy with my new vehicle! Definitely recommend Spencer and IDE Volkswagen. Very happy with my new vehicle! More
by Elishapinolockwood
October 26, 2022
It was our third be purchased from ide and David. Very professional with both David and ide. Very professional with both David and ide. More
by Jparoda
Employees Worked With
October 24, 2022
I was so impressed with this dealership I asked them why they do not advertise in my area of the state. Very impressed with the facilities cleanliness and the professional staff. David was great and repre they do not advertise in my area of the state. Very impressed with the facilities cleanliness and the professional staff. David was great and represented IDE Volkswagen well. Nice man! More
by Hassan A.
Employees Worked With
October 22, 2022
We were very happy to meet kiersten and the team at IDE VW. They were able to find several options for us as our 2019 lease was coming to an end. The car that we selected arrived on schedule. The commun VW. They were able to find several options for us as our 2019 lease was coming to an end. The car that we selected arrived on schedule. The communication from the team at IDE made this task of securing a new lease so much easier than we expected- they handled everything for us! Much love to Ide VW! More
by ursulastaneff
