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Ide Volkswagen

East Rochester, NY

4.9
987 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 987 reviews

June 02, 2021

Very good experience. Quick and thorough work made for an excellent purchasing experience. Nick was efficient and very knowledgeable. Another reason why we are committed customers to Ide Volkswagen. More

by jmealey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli
June 02, 2021

I enjoyed my first experience at Ide Volkswagen. Spencer was easy to deal with attentive to my questions and followed up promptly. Bo made the processing part a breeze. I recommend this attentive team, grea More

by Ringldude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

This is a great dealership in customer care, service, and follow-through. Great car at a great price too! I highly recommend this dealership and this car. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ide
May 28, 2021

Spencer was honest and a pleasure to work with. He found us a good deal and a great car! Highly recommend spencer and his team More

by Nmahany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Had a very good experience in dealing with IDE Volkswagen. Everyone I came in contact with was courteous and professional. Communication was clear and straightforward. More

by Grateful Dad
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

We worked with Nick Marchioli and he did a great job locating the car we wanted, which wasn't an easy task given the limited number of vehicles out there these days. When the car arrived he really spen More

by Christy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli
May 24, 2021

Thank you David for easing the process of getting my new car!! He was a great guy to work with. He is very professional and knows his stuff. Walked in one afternoon looking for a Tiguan and in a few hours h More

by angelicasudore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Highly professional. Flexible on pricing. Sales Rep. Nick Marchioli was very thorough with his explanation of the features of the Arteon. The prior vehicle lease turn-in and new vehicle lease paperwork, incl More

by paulbuckley88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli
May 21, 2021

Love my new car!!!!! I have had many VWs and this one is by far the best! Such an easy and great experience at IDE VW. Definitely recommend to anyone looking for a new car! Customer service is exceptional a More

by Tmoreiraweil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marchioli, Kiersten Herman
May 20, 2021

Thank you to Nick at Ide Volkswagen for helping me find the perfect used car for my daughter. He was organized, informative and made the car buying experience easy! Nick was great to work with. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli
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