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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
May 11, 2022
I want to thank Spencer Clarke for making my purchase so pleasant. He was helpful right from the beginning and was never pushy. pleasant. He was helpful right from the beginning and was never pushy. More
by Ateamerson
May 11, 2022
Kiersten was a pleasure to work with! She handled everything for me and answered all my questions. I would gladly buy from here again! She handled everything for me and answered all my questions. I would gladly buy from here again! More
by lstever44
Employees Worked With
Kiersten Herman
May 10, 2022
I just bought a new car and had a great experience. Christina Young was my sales rep and she did a great job. I had one small issue arise during the process and Ide promised to take care of it. Very pl Christina Young was my sales rep and she did a great job. I had one small issue arise during the process and Ide promised to take care of it. Very pleased. More
by ATSVWBuyer
Employees Worked With
Evan Boyer, Christina Young
May 10, 2022
Had a great experience with David - he was able to find us what we were looking for quickly and easily, and got us to a good place cost-wise. us what we were looking for quickly and easily, and got us to a good place cost-wise. More
by jaz888
Employees Worked With
May 06, 2022
David is by far the best sales rep I’ve ever worked with. He is responsive, thorough and takes the time to go over any questions or concerns one might have during the process of acquiring a new vehicle. I He is responsive, thorough and takes the time to go over any questions or concerns one might have during the process of acquiring a new vehicle. I had an issue shortly after leaving the dealership and David and the service department at IDE were very attentive to fixing the issue. The dealership is also very clean and welcoming! More
by Hollymark83
May 05, 2022
Nick worked with me on buying the Honda Fit. He was so kind and helpful. Bo was also a help with the financing the car. This is the 5 th car I have purchased with Dick Ide. He was so kind and helpful. Bo was also a help with the financing the car. This is the 5 th car I have purchased with Dick Ide. More
by bhansen168
April 29, 2022
The staff at IDE Volkswagen were amazing to work with and answered all of our questions! answered all of our questions! More
by Cesexton11
April 20, 2022
Best experience I’ve had buying a car ever! She handled everything for me and answered all my questions I felt so comfortable driving off the lot. She handled everything for me and answered all my questions I felt so comfortable driving off the lot. More
by Jasonc
Employees Worked With
Kiersten Herman
April 17, 2022
David continues to be great to work with. We just purchased our fifth new VW from David and couldn’t be happier. He worked with us to get exactly what we wanted. We couldn’t recommend him We just purchased our fifth new VW from David and couldn’t be happier. He worked with us to get exactly what we wanted. We couldn’t recommend him more. More
by Km_marsiglio
April 15, 2022
Spencer was great to work with! The process was quick and easy. I love my new car! The process was quick and easy. I love my new car! More
by nicole.houliares
