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Ide Volkswagen
East Rochester, NY
1,115 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,115 reviews
September 29, 2021
David made the process of purchasing my first car super easy! I am super excited about this car! Thanks again David! easy! I am super excited about this car! Thanks again David! More
by Nikolai zastawrny
September 25, 2021
David made this process so easy. I couldn’t be happier with him and Ide VW. with him and Ide VW. More
by Oreillyst
September 13, 2021
Had a good experience dealing with David once again. With the current situation on availability of cars David worked hard on finding the model and options we were looking for. the current situation on availability of cars David worked hard on finding the model and options we were looking for. More
by Grape Juice
September 10, 2021
David is a wonderful dealer. No pressure, he is very responsive and made my experience very enjoyable for me and my daughter. Thank you David! responsive and made my experience very enjoyable for me and my daughter. Thank you David! More
by 76bmarie
September 09, 2021
My experience with David was great. Unlike other cars salesmen I had worked with, he was low pressure and very honest. He also responded quickly to all of my inquiries and was easy to work with. I would salesmen I had worked with, he was low pressure and very honest. He also responded quickly to all of my inquiries and was easy to work with. I would recommend him to anyone looking to purchase! More
by Susan
Employees Worked With
September 08, 2021
Spencer was great! Our deal was short, sweet and I was driving away with a beautiful car! Thanks for a great experience- we will be back to get my husband a car! driving away with a beautiful car! Thanks for a great experience- we will be back to get my husband a car! More
by Musicmom
September 07, 2021
My experience with Spencer was friendly and professional from the start! The financing process was smooth as well! I LOVE the Passat and have zero regrets! from the start! The financing process was smooth as well! I LOVE the Passat and have zero regrets! More
by Bettypum2
August 30, 2021
Thanks Spencer for an enjoyable car buying(leasing) experience! Really appreciated his patience as I decided on the final car -- and letting me ask a million and one questions! experience! Really appreciated his patience as I decided on the final car -- and letting me ask a million and one questions! More
by ashleyin
Employees Worked With
August 30, 2021
Spencer truly made our buying experience the very best I have experienced. I would recommend him and Ide Volkswagon to anyone looking to purchase a vehicle. Thank you! have experienced. I would recommend him and Ide Volkswagon to anyone looking to purchase a vehicle. Thank you! More
by Chris.augustine
August 30, 2021
Spencer was wonderful to work with. He found the vehicle I had been searching for and made the process simple and stress free. Thank you! I had been searching for and made the process simple and stress free. Thank you! More
by Tate
Employees Worked With
