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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

April 14, 2022

BIG fan of Spencer. He helped coordinate finding me a brand new manual Jetta while I was hundreds of miles away in Philadelphia. He was in constant communication with my More

by e.berr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

Spencer and the team at Ide Volkswagen made a seemingly stressful purchase and process very easy. They were beyond knowledgeable and very competent! Highly recommend! More

by Isabellateal1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

Spencer was an amazing sales rep, kind, patient and knowledgeable! I will not hesitate to recommend Spencer and Dick IDE Volkswagen to everyone I know. More

by ericacirilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

It was an absolute pleasure to work with David and the rest of the team at IDE VW. I was looking to trade in my 2018 VW Atlas and even with limited inventory David was able to locate me exactly what I was More

by kmk01188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2022

First time purchasing from Spencer and definitely not the last. I can see why he has so many great reviews. I was in a bit of a jam needing to get a vehicle on short notice and Spencer answered every quest More

by TC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

So happy Ide was able to find me a replacement Dune for my awesome, but aging Dune! They have always taken great care of me with excellent maintenance & went above & beyond to find my new car! More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maddalena, Aaron Cuervo
March 31, 2022

David and the entire Ide team were fantastic to work with. I really appreciated David's honest, straightforward approach. I would highly recommend David!! More

by stevehampsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

My experience at IDE was extremely smooth. All my questions were answered quickly and kindly. Spencer was a pleasure to work with and the appointment times were flexible for me to come in. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

We met David Ruzhansky almost a year ago when we were looking to replace our 2006 Passat with a new vehicle. At that time we looked at new and used vehicles but nothing seemed to worked for us. We want More

by Apepin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blake, Aaron Cuervo
March 21, 2022

Amazing service and very speedy service. Couldn't ask for a better experience. We love our new van. More

by kiwiking03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
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