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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
January 27, 2022
It was a wonderful car buying experience!David was very It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone at the dealership was friendly and a pleasure to do business with. More
by Laura
Employees Worked With
January 27, 2022
The dealership was very clean, welcoming, and organized. No one was pushy about making a decision and I didn’t have to do anything! It was a very pleasant experience. No one was pushy about making a decision and I didn’t have to do anything! It was a very pleasant experience. More
by Abbey.greenway
January 26, 2022
This will be my 4th VW purchased from Ide VW! Spencer was extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rush extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rushed. You have earned my (our) business for life!! Debra Kelley More
by Debrakelley5561
Employees Worked With
January 26, 2022
ALWAYS nice kind and knowledgeable. Willing to work with you every time and provide exceptional service. you every time and provide exceptional service. More
by jkell18
January 20, 2022
Smooth and efficient process from start to finish. Car was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! More
by Williamtmcdonald
January 20, 2022
David was amazing! He was very helpful and informative. It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend I It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend IDE VW to anyone! More
by Emma H
January 15, 2022
David was amazing. Has to be one of the best salesmen IDE VW has. Very professional and is an ACTUAL salesmen VW has. Very professional and is an ACTUAL salesmen More
by L.lopez2481
Employees Worked With
January 05, 2022
Spencer and the finance guy, Bo was awesome. Told them what I wanted on a trade in and how much I wanted to pay and for how long and they even did better. Totally worth the trip and I would recommend them what I wanted on a trade in and how much I wanted to pay and for how long and they even did better. Totally worth the trip and I would recommend them to anyone. Thank you guys again for making it fast and easy. More
by Hemi_11
January 05, 2022
First time dealing with Dick ide Volkswagen smooth process and spencer Clarke was awesome great experience process and spencer Clarke was awesome great experience More
by Thomasgwhite23
January 01, 2022
David is the best and I recommend him to anyone. Best service and very friendly. service and very friendly. More
by zastawrnyjulia1
Employees Worked With
