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Ide Volkswagen

East Rochester, NY

4.9
999 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 999 reviews

January 16, 2015

No Hassle Experience; Leased 2 new Jetta''s for our Kids. Had a great experience with replacing 2 old vehicles that are 2 college aged kids used on a regular basis. In fact, because our experience was such a More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 12, 2015

Very Helpful Following a very quick purchase, the Ide team was wonderfull at turning around the new vehicle at an extremely quick pace! Very impressed! Service t More

by Brendan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Stojanov
January 07, 2015

"Great Job" Rudy Osmancevic "Great Job" This is second car that I am buying from this Dealership. The buying process was so simple and easy, no pressure, thank More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 18, 2014

Tire change Recently had a tire blowout during the snowstorm, and Dick Ide VW helped immediately in their usual friendly fashion! Gary and Jim in Service have al More

by Embyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
December 04, 2014

Recent VW Service This Dealership is GREAT! Always a good experience! This is my second Tiguan and both sales and service has been wonderful! I plan on re-leasing ano More

by Walter Colley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
December 03, 2014

Great Buying Experience I'm so thankful for the amazing service and help I received from Whit. He delivered on everything I had asked for and even put up with the 3 friends I More

by Kristine Casciari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whit Locke
December 03, 2014

Five Star Experience In the past, I've walked away from my car buying experiences at other dealerships hesitant that I might have made the wrong choice or not gotten the b More

by KacieF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Stojanov, Whit Locke
November 27, 2014

Great Service! Friendly Staff! I've been bringing my VW Jetta Wagon to IDE VW since they switched over from the old place. I love it there, thank you thank you for switching to IDE! More

by DebJettaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dianetti
November 18, 2014

Great work The guys in service are always friendly and attentive to my service needs. Thanks for getting the job done in a timely manner! I would highly recomm More

by Pete Deckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dianetti
November 13, 2014

BEWARE don't buy @ this dealer WARNING My contract was $2700.00 over. My fault, I was very tired when I went to pick up my car. I THOUGHT I could trust them. Was I ever WRONG!!! I will n More

by cdavern63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Stojanov
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