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Ide Volkswagen
East Rochester, NY
987 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 23, 2023
Spencer listened to my needs and provided me with
multiple new and used options. He provided me with a financial breakdown of each option that I was considering. He listed plusses and minuses of each
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by cahurley
October 20, 2023
Stopped in the showroom on Wednesday.
Made a decision Thursday. Stopped and picked up our car today. Spencer made the process so quick and easy. Explained all the options very well. Th
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by BGS
October 18, 2023
We enjoyed working with Spencer because he was
professional, courteous, and an expert in his field. Plus, he was terrific to work with because he delivered exceptional customer service!
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by Ruby
Employees Worked With
Dealership Inventory (124 Vehicles)
2022 Volkswagen Atlas Cross Sport
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
2021 Volkswagen Atlas Cross Sport
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Children's Play Room
- Authorized Parts Store
- Indoor Customer Parking
- Drive-In Service
- Authorized Accessories Store
- Express Service
- Quick Lube
- Shuttle Service
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Free Loaner Cars
- Television
- Vending Machines
- Free Drinks
- Cable TV
