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Imperial Toyota

Milford, MA

4.9
1,249 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,249 reviews

October 13, 2022

My experience was excellent. There wasn’t any pressure to buy a vehicle. Amer Hajou went above and beyond to help me get the car I was looking for. More

by Jcedemers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Just purchased a Toyota Rav4, both Pat Patel & Amer Hajou were very professional & knowledgeable. Their service was A+. We will buy our next car through them as well. Gary More

by lg5covino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Neto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2022

I recently purchased a car off the lease with Imperial Toyota and the they were so much easier than the original dealership who had been pressuring me to turn the car back into them for weeks! Matt Aug More

by Pete Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Neto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stolberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

Finance my 2019 subaru forester and the staff did a great job amd very great experience. I would recommend birh Bunno and Desiree for quick and efficient work to help me get my new ride. More

by kgreathead1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bunno
September 30, 2022

Went in for service curt helped check me in and his coworkers helped answer my random questions while he was busy. Great team in service More

by Toyotalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Desroches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

The real test of a dealership is how they treat you after, not before the sale. Since I have just purchased my new Tacoma I must refrain from giving Imperial a 5star rating until I have experience wit More

by paulj391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Merola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Please with the overall service. Desiree was amazing, she made the financing part of it very easy to understand and straight to the point. More

by MIP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile
September 22, 2022

I would like to thank Hany and Desiree for all their Help in the purchase of my new Lexis. I have always gone to Toyota in Milford for all my Vehicles, but this time was different. I was there for service More

by inahoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

I worked with Devin when I brought my venza in for service. Very friendly and service was done in a reasonable amount of time. More

by pcarr283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

The service advisor was great in informing me of everything needed for my car service. He is the type to give you 2miles when you only ask for one. More

by Professor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Professor responded

Great service

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