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Imperial Toyota
Milford, MA
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,234 reviews
August 05, 2022
This is our 3rd Highlander. This was the easiest car purchase ever. Emile and Desiree made the process go smoothly. This was the easiest car purchase ever. Emile and Desiree made the process go smoothly. More
by dajbdeterman
Employees Worked With
August 04, 2022
My new favorite dealership! My favorite salesman to work with is Amer, and since this is his new place of work, it is my new dealership. When you have worked with the best, you My favorite salesman to work with is Amer, and since this is his new place of work, it is my new dealership. When you have worked with the best, you will follow them. Imperial management team was awesome to work with! More
by TJR0217
August 04, 2022
Amer and Desiree were great to work with. I bought out my lease with them and they made it very easy for me. It was a great experience and will continue to buy cars from this dealership. T I bought out my lease with them and they made it very easy for me. It was a great experience and will continue to buy cars from this dealership. They both took great care of me. More
by mjmaven23
August 02, 2022
Great experience…and amazing customer service. Pat and the team there are fantastic and will see them again. Pat and the team there are fantastic and will see them again. More
by Dansull17
August 01, 2022
I found the car online and went to look at it. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. More
by annpilot
Employees Worked With
Hany Arian
July 29, 2022
DEVIN WAS EXCELLENT, HE TOOK GREAT CARE OF MY VEHICLE AND WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT More
by EC
July 23, 2022
The agent that I selected never contacted me although a manager sent me an email to check if they had contacted me but after that nothing. manager sent me an email to check if they had contacted me but after that nothing. More
by Ninovene
Employees Worked With
July 20, 2022
unhappy had to come in 3 times down time same issue, but Sean Foley and Jarett Viens solved Sean Foley and Jarett Viens solved More
by TONY
July 13, 2022
Jarrett Viens was very helpful and quick servicing my highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks highlander.. completly satisfied... Sean Foley was helpful as well setting appt. last minute ..thanks More
by dgavin67
July 07, 2022
Excellent customer service and a very knowledgeable sales team. Nick, Desiree and Pat were extremely helpful. They also have the lowest prices around on vehicles new and used. I highly recommend Imperial to team. Nick, Desiree and Pat were extremely helpful. They also have the lowest prices around on vehicles new and used. I highly recommend Imperial to anyone looking to purchase their next vehicle. More
by johnb0409
