Ira Lexus Danvers

Ben Torrance is a sincere gentleman and carries through with his committments, offering a very prompt service. Not at all pushy or aggressive. He represents his company very well giving customers the typ with his committments, offering a very prompt service. Not at all pushy or aggressive. He represents his company very well giving customers the type of service they are looking to find. He made this car purchase a very positive experience (unlike other experiences in the past). Ben is an example of why people recommend Ira Lexus of Danvers Ma. They are only as good as their sales people and this one ranks very high with both my wife and I. More

I can't imagine having a better experience. These are true gentlemen. I'v heard and experinced that women are not taken seriuosly at car dealerships and that you should always bring a man with you. Well, true gentlemen. I'v heard and experinced that women are not taken seriuosly at car dealerships and that you should always bring a man with you. Well, for me it was different at Ira Lexus of Danvers. They treated me and my money with respect. Any questions I asked were answered promptly and directly, not with the mushy, not so honest answers I had received at other dealerships. I am particular about what I want and they made sure I was happy at every turn. My car was pristine when I picked it up and Victor sat in the car with me and explained every button and lever and how to use them! I drove away very comfortable and content having spent my money there. I will buy my next Lexus there and have recommended them to my friends and family. If you're buying a car, you want to get it from them! More

Ira Lexus not only made me a great deal on my new car, but they gave me probably the most enjoyable car buying experience to date. Mr. Honig was polite and professional, and made sure that he did everyth but they gave me probably the most enjoyable car buying experience to date. Mr. Honig was polite and professional, and made sure that he did everything he could do to make sure that my car buying experience was exceptional. Negotiations were fair and professional. There was never pressure on me to make a decision quickly. I was able to take my time and think things over. I'm looking forward to my car service relationship with Ira Lexus, and I would highly recommend this dealership to anyone that is in the luxury car market. More

I was completely satisfied with my experience at Ira Lexus, I was warmly greeted by Victor on arrival at the dealership. He is an exceptional sales agent with a fantastic knowledge regarding the mercha Lexus, I was warmly greeted by Victor on arrival at the dealership. He is an exceptional sales agent with a fantastic knowledge regarding the merchandise on the lot. I was interested in a Lexus 350 RX and was very specific in my requirements. Victor took a great deal of time help me find the perfect vehicle. I was somewhat specific with what I was looking for in terms of milelage, colors, options and most of all, the condition of the exterior. I might have been a bit of a challange with all my needs and Victor was exceptional the entire time, guiding me to vehicles that could meet my needs. He found the perfect Lexus RX 350 for me. When it came time to purchase price I never felt pressured or uncomfortable, both Victor and sales manager, Danny Kaboub worked with me to make it the sale I was looking for and the trade value of my personal car was fair. I had done some price checking before I went to the dealership and found the purchase price to be very reasonable. The customer service I recieved was top notch and I have already made recommendations to family and friends. I was very well taken care of during my time at Ira Lexus. More

I have purchased other vehicles from Ira Lexus and always felt comfortable with Arthur Kaplan and have asked for him each time. He is trust worthy and goes all out for his customers.Each time I return to Ira felt comfortable with Arthur Kaplan and have asked for him each time. He is trust worthy and goes all out for his customers.Each time I return to Ira Lexus I have been well taken care of on all levels and each and every department have my trust. I would recommend Ira Lexus to my family and friend's. More

This is the third vehicle we have purchased from Elliot and we have always had a great experience. We highly recommend this dealership and specifically Elliot. In each of our purchases, Elliot consistent and we have always had a great experience. We highly recommend this dealership and specifically Elliot. In each of our purchases, Elliot consistently was working for us. He went out of his way to find the right vehicle and price/payment and stayed late on many occasions to better meet our busy schedule. More

I purchased a 2011 RX350. The salesman was good, and we left satisfied. The service at Ira Lexus, however, leaves much to be desired. The entire service team is unpolished, unprofessional, sloppy and unf left satisfied. The service at Ira Lexus, however, leaves much to be desired. The entire service team is unpolished, unprofessional, sloppy and unfriendly. My service manager didn't even bother to introduce himself to me; no one could find my car after the after market options were installed; I returned for an oil change and couldn't believe how the salespeople talk in front of customers waiting for their vehicles. Communication amongst the service team appears to be completely disorganized. I definitely expect a level of service commensurate with the vehicle, and this is not the case. Come on, Ira. A fish rots from the head down. Get it together. More

My Wife and I were interested in purchasing a new Lexus. Our initial contact was on the Internet. Mr Nic Mastrangeo from Ira Lexus responded promptly with an email and a phone call. A price quote was given Our initial contact was on the Internet. Mr Nic Mastrangeo from Ira Lexus responded promptly with an email and a phone call. A price quote was given both verbally and with a hard copy in an email. The quote from Ira was a far better price than we received from four other dealerships. We set up an appointment to see the car the following day. When we entered the show room we were introduced to Mr. Kaboub and Mr. Kaplan. The atmosphere was very professional and friendly. Mr. Kaplan showed us the vehicle that we were interested in. He showed all the features from one end to the other and under the hood as well. Then he explained the and warranty. We purchased the car. We are happy to recommend Ira Lexus to anyone who is interested in buying a vehicle. More

AWESOME! Thank you Ben! Thank you very much for your job! Really great experience. Even the air inside Ira Lexus is great. Very comfortable place, great people, awesome cars, best customer service ever. Woul Really great experience. Even the air inside Ira Lexus is great. Very comfortable place, great people, awesome cars, best customer service ever. Would be happy to return back just to say hello...or for another Lexa!))) More

I was looking for an used 2008 Lexus ES350, visited all Lexus dealers in Mass except Ira though Ira was the closest to my place :-). Finally, made a visit to the dealer and got a very friendly and nice rec Lexus dealers in Mass except Ira though Ira was the closest to my place :-). Finally, made a visit to the dealer and got a very friendly and nice reception there. Steve was assigned to show me the car I was interested in and he explained all features of the car. He took me for a test drive, I was impressed with the car as well as the dealer. And to make it better, they gave the car for the price I wanted :-). Steve also ensured that all the papers are in place for registration and he even delivered the car to my home. All in all, a very nice and hassle free car shopping experience for me. Definitely recommend if you are interested in Lexus cars.. More