Ira Lexus of Manchester

professional staff, comfortable waiting area I was greeted promptly and on time. I was directed to the waiting area. Laurie went over everything with me and asked if there was anything else I w I was greeted promptly and on time. I was directed to the waiting area. Laurie went over everything with me and asked if there was anything else I wanted done. The work was done in approximately the time they estimated. More

Amazing Sales Rep This was one of the best car buying experiences I have ever had. Britney Costa was extremely knowledgeable, especially about all the tech. aspects of This was one of the best car buying experiences I have ever had. Britney Costa was extremely knowledgeable, especially about all the tech. aspects of the vehicle I was interested in. She spent at least 4 hours with me and my wife exploring all the aspects and then finding the exact vehicle in the color I desired. At a followup visit she ran me through all the major aspects of my new vehicle and then even set up certain preferences so that when I drove off with the vehicle it was all set up for me. All the staff here are very friendly and can't do enough for you. More

Excellent Customer Service When I arrived to sign the papers and take ownership of my new Lexus the process took longer than normal due to prior events of the day and I was the When I arrived to sign the papers and take ownership of my new Lexus the process took longer than normal due to prior events of the day and I was the dealership longer than expected. The team went above and beyond to apologize and compensate for the longer wait. Fred Oxaal, and Joe Fitzgerald were fantastic to work with and I will recommend them to anyone I know looking for a new vehicle. More

Great service Another great experience getting my Lexus serviced! Laurie was awesome in making me feel so welcomed and taking great care of my vehicle. The check in Another great experience getting my Lexus serviced! Laurie was awesome in making me feel so welcomed and taking great care of my vehicle. The check in staff couldn't have been better. My 3rd Lexus from your dealership! Can't imagine going anywhere else for my next purchase or service. More

Great Service. Great service. Car was done quickly and it was washed as well. Kelli was pleasant to work with and explained the services performed. she was exceptio Great service. Car was done quickly and it was washed as well. Kelli was pleasant to work with and explained the services performed. she was exceptional More

Ira Lexus - great dealership We've been working with Joe Cardello (sales), Laurie Beauchemin, and Josh Marquis for years with our vehicle purchase/lease, and resulting service. We We've been working with Joe Cardello (sales), Laurie Beauchemin, and Josh Marquis for years with our vehicle purchase/lease, and resulting service. We're always happy with the outcomes and have found everyone we've interacted with (from the service garage staff, to the service techs, and the cashier) to be friendly, warm, and happy to help. Great dealership! More

problem with one new tire I usually deal with Joshua, but he was on vacation. Dawn took his place and was excellent to work with. I am having a problem with one of my new tires I usually deal with Joshua, but he was on vacation. Dawn took his place and was excellent to work with. I am having a problem with one of my new tires that is wearing out differently than the others. Dawn looked back at my visits and then immediately went to her manager who stated they were going to take pictures and call Michelin. She said she will get back to me in a few days. I have always had excellent service here; the reason I keep returning to buy my cars. I thoroughly enjoyed dealing with Dawn! Dee More

It was worth the trip. Great service. We had to travel 170 miles to get our first oil change and are very please with the service quickness and even got a free car wash and was very please We had to travel 170 miles to get our first oil change and are very please with the service quickness and even got a free car wash and was very please with the employees we met a dealt with. More

Satisfying experience Left vehicle for service in morning and returned in afternoon. Vehicle was ready as peomised. I am very satisfied with both the people I dealt with Left vehicle for service in morning and returned in afternoon. Vehicle was ready as peomised. I am very satisfied with both the people I dealt with and the service. Thanks also to Payton Godbois, I didn't see his name on the list. More

Great, friendly, fast service! I love my car already so much. I always have a great experience going to the service department. Everyone is very friendly and they take the time to I love my car already so much. I always have a great experience going to the service department. Everyone is very friendly and they take the time to explain what is going to be done and also answer any questions that I need answered. I especially like Barry he's super sweet and friendly. I enjoy going there from getting to have a snack, drink.... to getting your car washed and a surprise of candies when you pay your bill. Hoping to continue to buy another Lexus in the future, such a great vehicle and quality through and through with excellent service to match. Thanks again, Grace Kelley More