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Ira Lexus of Manchester

Bedford, NH

4.8
1,201 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,201 reviews

May 02, 2024

Barry was most cordial when I arrived, even though Service was very busy. Laurie was friendly, professional and went out of her way to make the experience easy and pleasurable. More

by Barbdeguise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Needed my 120k mile service and Josh was awesome. Only did what services were due. Pleasure to go to this dealership on Bedford NH for my driving needs. More

by Dgoudr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

This is such a great dealership. From the second you walk in until the second you leave, you are treated like family. The service department is exceptional! More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Wonderful greeting upon arrival to the dealership with immediate customer service, locating your sales representative and offering a beverage (non-alcoholic 😊). More

by Mountainpeeper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua was in the Finance Department at the time of sale and provided excellent customer service.
May 03, 2024 -

Ira Lexus of Manchester responded

We are thrilled you had a great experience! It's nice to hear that you were greeted warmly upon arrival at the dealership and that we provided immediate customer service, helped you find your sales representative, and offered a beverage.

April 28, 2024

Very professional in their approach to customer service. You feel like a part of the family! More

by skipemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Very pleasant experience Welcoming, polite and professional sales people and management Felt like I knew everyone for a longtime Friendly and fast making the deal More

by CGRENTERPRISES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liridon Syla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ira Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Service advisor Sean along with Barry in service garage are a 5 star combination. Sean is clear in setting expectations so there are no surprises at pickup. Barry is always so welcoming and on point when I More

by Sharon L Mitsopoulos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Messenger 5 star
Apr 30, 2024 -

Ira Lexus of Manchester responded

That's fantastic to hear! We're thrilled that Sean and Barry provided you with a 5-star experience. It's great that Sean sets clear expectations to avoid surprises, and Barry ensures a smooth and welcoming experience every time you arrive. We'll make sure to pass along your appreciation for their excellent service. We're here to ensure your satisfaction and make your experience with us outstanding!

April 25, 2024

Personable and friendly, the sales team always goes the extra mile to give you a great experience. More

by k.clark603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Ira Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 24, 2024

The most accommodating and personable dealership I’ve ever dealt with. Not just this visit, but time after time after time… More

by shmacdougall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Excellent service, very competent advise and knowledgeable Everything was done correctly and in a timely manor More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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