I started one day just by looking at vehicles not intending to buy anytime soon. I was 11 payments away from paying off my current car, but I felt I needed to be in something a little more winter reliable (previous actions had proven my car was not winter safe). I had found one vehicle that I had liked at another dealership, but I felt very rushed and not 100% positive I was making the right choice by going with that dealership.
A family member & a close family friend highly advised me to check out Barkau's one more time and see what Pat could find for me. I knew after testing driving the Ford Edge at another dealership it was exactly what I wanted. So I called Pat at the Freeport store and gave him the specific's of what I want and did not want in a vehicle.
Pat called me back a few hours later explaining what he found for me. To my surprise after going to the store after work he found EXACTLY what I was looking for in better condition plus more then what I asked for. That made me extremely happy, almost like a kid on Christmas. Who am I kidding, I felt like a kid on Christmas when I saw my new car on the lot.
Instead of giving me several choices to choose from to confuse me and make it harder to choose, he took everything I said and found the PERFECT and EXACT car I was asking for. He went out of his way to find what I wanted and had it brought to them because they did not have it on their lot. That to me, says a lot about a dealership. Instead of putting me in something I would not be satisfied with, he went above and beyond to get me what I would love.
I did not feel rushed, pressured or even pestered to buy a vehicle from them. I do not rush into desicions like this very fast. I like to be sure I am doing the right thing, and Pat was very genuine in making me feel like this was going to be a very great investment for me. Where as before I felt at the other dealership I was just another $$ sign and they truly did not care, they were just trying to make a sale.
Thank You so much Pat & everyone at J.H. Barkau & Son's for getting me exactly what I wanted in a vehicle and for getting me into it the same day it came on the lot! John J. really did do a wonderful job at keeping me at the payment I was comfortable with and not toying around trying to make a sale. John was up front and showed me all the numbers & got me a really great deal!
Barkau's will be high on my recommendation list to everyone who says they are looking for a new/used vehicle. I have 2 family members already considering going to them after my experience!
Thanks again guys!