Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,642 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,642 reviews
February 09, 2019
One of a kind. I came in on Thursday night to buy a car. Jorge greeted with the biggest smile on his face as if he was ready to sell the car I worked hard for! As an I came in on Thursday night to buy a car. Jorge greeted with the biggest smile on his face as if he was ready to sell the car I worked hard for! As an unemployed college student, I wasn’t sure if Jorge would take me seriously as a customer. Overall this man has a great sense of humor and a great salesman. He’s one of the best in the dealership and deserves The best. More
by Akhair3
Employees Worked With
Jorge Murillo
Helpful February 09, 2019
HIGHLY RECOMMEND!! My family and I have been purchasing vehicles here for the past 28 years. Love their family oriented business and their dedication to their customers. My family and I have been purchasing vehicles here for the past 28 years. Love their family oriented business and their dedication to their customers. Their representatives spend as much time as needed to ensure quality customer care and i would refer this place to anyone. More
by Jgonza
February 09, 2019
Worked well with what I wanted We got the price down to a reasonable cost. I am pretty happy with the type of car. This dealership would be a good place to go when looking for reaso We got the price down to a reasonable cost. I am pretty happy with the type of car. This dealership would be a good place to go when looking for reasonable prices. More
by Bosslady
Employees Worked With
Ryan Castaneda
February 09, 2019
Good experience Pavel was very accommodating and patient throughout the whole process. He did his best to make sure things moved swiftly and that we got the best dea Pavel was very accommodating and patient throughout the whole process. He did his best to make sure things moved swiftly and that we got the best deal we could get. We would recommend him to another customer. More
by Ryan R
Employees Worked With
Pavel Pavlov
February 09, 2019
Thank you for a great car buying experience! The car buying process was never one I looked forward to. Until now. As soon as we walked in Jack Phelan to test drive a mini van we felt welcomed and The car buying process was never one I looked forward to. Until now. As soon as we walked in Jack Phelan to test drive a mini van we felt welcomed and no pressure to purchase. With two toddlers and all life’s surprises, we needed to be thoughtful in our decision and know we were getting a great price. Jose was patient and supportive while we took time to weigh options, and helped ensure we were comfortable the whole time. I was also very thankful for Tom, his appreciation for his customers and his flexibility in doing what is best for the people who trust him with their business. My dad has purchased from Jack Phelan for many years and I now know why he continues to return regularly. I purchased my first two cars at Phelan, but my last car at another dealer with not ideal customer service. I vowed return to Phelan and will never make the mistake of going elsewhere again. Our two toddlers were also with us in the showroom and the staff was incredibly patient with them...and their little hand prints finding all the spots on the display cars. Very thankful for Jack Phelan, Jose and Tom for helping our family move from SUV to mini van and into a car we’ll love as a family for many years to come. Thanks for taking great care of us!! More
by Lgach418
February 08, 2019
Great Experience Went in knowing what we wanted & Pavel helped with everything. Pavel was very friendly, professional, & patient. Took the time to explain all the feat Went in knowing what we wanted & Pavel helped with everything. Pavel was very friendly, professional, & patient. Took the time to explain all the features on my new Jeep. More
by xoxo0206
February 07, 2019
Just Great One of the smoothest experiences I had buying a new car. Pavel was great from A-Z, no headaches no haggle. Got My Durango my way! One of the smoothest experiences I had buying a new car. Pavel was great from A-Z, no headaches no haggle. Got My Durango my way! More
by Lee
Employees Worked With
Pavel Pavlov
February 06, 2019
Would definitely buy from them again Was very pleased with my buying experience took a lot longer than I would like but in the end I felt I got a good deal on my new Dodge truck salesman Was very pleased with my buying experience took a lot longer than I would like but in the end I felt I got a good deal on my new Dodge truck salesman was very courteous if you need a future salesman asked for Pavel Pavlov he worked hard to get me the deal z More
by Charlie t
Employees Worked With
Pavel Pavlov, Pavel Pavlov
February 06, 2019
2017 Ram Promaster City Wagon Every one was so kind and professional. They had the Ram City Wagon we wanted so we drove 1000 miles to purchase from them. The dealership is clean Every one was so kind and professional. They had the Ram City Wagon we wanted so we drove 1000 miles to purchase from them. The dealership is clean and professional,. great showroom and large inventory great garage and wonderful employees. More
by schidle
February 06, 2019
Great customer service. Customer service is very important to me. Mike was very attentive from the minute I walked in. He did his absolute best to get me the best deal poss Customer service is very important to me. Mike was very attentive from the minute I walked in. He did his absolute best to get me the best deal possible. I went to the dealership knowing what I wanted to spend and was able to get the vehicle I wanted , at the price I was comfortable with. I will recommend this dealership to friends and family. More
by LauRod
Employees Worked With
Mike Vasquez
