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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership
Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price.
Great Selection of Inventory, New and Used
Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory.
You’re Approved! Come on in!
Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram
Phelan Home Direct - Get Your Automotive PhD!
Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :).
Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,688 reviews
March 20, 2024
My Daughter brought her car in on Dec 15th. She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision i She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision immediately, then offered to take money off if she did. Which they never did. They never even checked to see if the car was under warranty. Her bill was over $600. My husband called that day and left a message for Rick Hiller about the situation. Rick did not call my husband back for several days. After talking, the conversation ended with Rick saying he would check into the warranty and if it was covered he would make adjustments and if it wasn't he would take some money off for the service that day. According to him he didn't want to lose a customer. Well, we never heard back. Sent an e-mail to Tom Phelan and never heard back. I called twice and no response back. There was also another issue with her extended warranty and nobody knows anything. With a family full of jeeps and dodge we know where we will NOT be going again. More
by glorybirds
March 10, 2024
Adam went above and beyond to help me buy a car. Everyone is so kind and helpful. I definitely will recommend them to my friends! Everyone is so kind and helpful. I definitely will recommend them to my friends! More
by Debs
March 06, 2024
Online Price doesn’t match their true selling price. They add a 4,000 dollar paint protection package that has already been applied. Deceptive pricing to get you in. The salesperson I had was pushy and They add a 4,000 dollar paint protection package that has already been applied. Deceptive pricing to get you in. The salesperson I had was pushy and worked the old “ what is it going to take to get you to drive the car home today “ Would not recommend More
by TLE
Employees Worked With
Jacob Kogut
March 06, 2024
Excelente persona de ventas , recibí mucha ayuda por parte de el y me aclaro las dudas que tenía acerca mi crédito por el vehículo. parte de el y me aclaro las dudas que tenía acerca mi crédito por el vehículo. More
by romanalexia4
Employees Worked With
February 23, 2024
Very professional and extremely efficient. Best experience with salesman as all questions were answered and everything was as promised. Best experience with salesman as all questions were answered and everything was as promised. More
by letynunez1
February 21, 2024
Please see Raymundo if you need a car, he is an honest and great employee! and great employee! More
by albertolopez0908
February 11, 2024
I worked with Svet in April of 2023, he was upfront and very honest. We did most of the deal over text and then when I came in to sign for the jeep, it was quick and seamless. He listened to my wants and n very honest. We did most of the deal over text and then when I came in to sign for the jeep, it was quick and seamless. He listened to my wants and needs. Today I brought in a family friend who had looked at a couple of different trucks at other dealerships and could not get to the price she wanted. Svet worked with her, found the truck she wanted, and got the price just right. In and out in 2 hours! He is awesome. More
by gerlevej
Employees Worked With
February 07, 2024
Jacob and Jorge were a great help. Ordered the car I wanted. Kept me updated throughout the process and easy when we went to purchase. I would recommend them to others. Ordered the car I wanted. Kept me updated throughout the process and easy when we went to purchase. I would recommend them to others. More
by sharondiaz13
Employees Worked With
Jorge Soria, Jonathan Castellanos, Jacob Kogut
