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Jackson Acura

Roswell, GA

4.8
6,366 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,366 reviews

January 17, 2024

Clean, commutation, relaxing, helpful, spacious, Accepting, Generous, Accomplished, passionate, kind, respectful, impressive, excellent, positive, delightful More

by Markamg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We are delighted to hear your positive impressions, and it's heartening to know that you found our facility clean, communication effective, and the atmosphere relaxing. Our team strives to create a helpful and welcoming environment where our customers know they're being taken care of. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you in the future and continuing to provide an outstanding experience! Warm Regards, Jackson Acura Team

January 17, 2024

Took car in for routine maintenance without an appointment. Work was done quickly and didn’t cost much. More

by mr4262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service department was able to accommodate you quickly! Providing efficient and cost-effective service is our priority, and we're pleased to have met your expectations. Your feedback is appreciated, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

The service department is very helpful, experienced and friendly. I always recommend my friends to use there More

by yesimaltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department. We greatly appreciate your confidence in our services and the fact that you recommend us to your friends! Your recommendation speaks volumes about the trust you place in our team, and for that, we are truly grateful. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your feedback and loyalty -- Looking forward to continuing to provide you and your friends with exceptional service! Warm Regards, Jackson Acura Team

January 17, 2024

I have had a great experience each time that I have dealt with Nick and Jackson Acura. More

by geoconnolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience every time you've dealt with Nick and Jackson Acura. Providing excellent service is our top priority, and we're delighted to know that Nick has consistently met your expectations. At Jackson Acura, we strive to ensure that every interaction with our customers is positive and memorable. Your satisfaction is our utmost priority, and we look forward to continuing to serve you with the same level of excellence! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

Nick is competent, reliable and trustworthy when explaining any problem my car that needs attention. More

by gglang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that Nick has continued to provide you with competent, reliable, and trustworthy service. Ensuring clear and trustworthy communication about your vehicle's needs is essential to us, and we're pleased that Nick could meet your expectations! Your trust in our team at Jackson Acura means a lot to us, and we're committed to providing you with exceptional service every time. If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

The Service from Jackson Acura is awesome. No doubt it is world class service they provide. More

by Venkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jackson Acura responded

Thank you for your glowing review! It's wonderful to hear that you found our service to be excellent and of a high standard. Providing top-notch service is our priority, and we're grateful for your acknowledgment. Your feedback is truly appreciated, and we look forward to continuing to provide you with world class service! If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

January 17, 2024

The service is excellent and employees are friendly and knowledgeable. Service appointments are made easily with service completed in the timeframes specified. More

by dcmurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service. Providing exceptional service and ensuring our customers feel welcomed and informed is our priority! We appreciate your feedback on our service appointment process and are glad that the service was completed within the specified timeframes. If there's anything else we can assist you with, please feel free to reach out. Looking forward to serving you in the future! Warm Regards, Jackson Acura Team

January 17, 2024

Nick was very helpful, knowledgeable and communicative. He made sure I was kept updated on the status of my vehicle while it was in the shop, also any recommended services that may be needed or upcoming. 1 More

by Ken Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman with last name "Dave" in parts department was also very helpful.
Jan 26, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Nick provided you with helpful, knowledgeable, and communicative service during your visit to Jackson Acura. We're delighted that Nick exceeded your expectations! Your recommendation means a lot to us, and we greatly appreciate your trust in Nick and our team. If there's anything else we can assist you with, please feel free to reach out. Looking forward to providing you exceptional service in the future! Warm Regards, Jackson Acura Team

January 17, 2024

They care about your investment. Have great cars. And, a professional and excellent staff to help. More

by ellieciraldo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jackson Acura responded

Thank you for your kind words! Providing a professional, excellent experience for our customers each and every time they visit is our goal, so we appreciate your positive feedback. If there's anything else you need, please don't hesitate to ask. We value your trust in Jackson Acura and look forward to serving you again! Warm Regards, Jackson Acura Team

January 17, 2024

Nick has always been a trusted member of my car care team. Nick is honest, practical and courteous. He’s the main reason I bring my RDX to Jackson for service. The environment is pleasant, the amenit More

by TRAV21HSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Jackson Acura responded

Thank you for your heartfelt review! We're thrilled to hear that Nick has been a trusted member of your car care team and that his honesty, practicality, and courtesy have made your experiences at Jackson Acura exceptional. Your loyalty to Nick and our service center is greatly appreciated, and we're honored to be your preferred choice for servicing your RDX! If there's anything else we can assist you with, please feel free to reach out -- Looking forward to providing you excellent service in the future! Warm Regards, Jackson Acura Team

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