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Jackson Acura

Roswell, GA

4.8
6,899 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,899 reviews

May 01, 2021

They made the service easy with pickup and drop offs to my house. Liked the photos of the areas that need servicing. Service was completely in a timely manner. More

by sannu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 29, 2021

Service was prompt and Nick was a pleasure to work with as usual. Only problem was that I couldn't get my new set of tires since the inventory was incorrect and not available. I'll need to make a return More

by donandwaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 29, 2021

Kendall was busy with another customer when I first arrived and I was greeted by another person. As soon as Kendall was free he took care of my regular service and helped solve a noise that was coming More

by STSHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Apr 30, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again!

April 29, 2021

Awesome service and they made my purchase go smoothly. They did everything to get me the best possible deal. Chege Maina referred to as CM is a great salesman with integrity. He's a good representation o More

by Crystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

April 29, 2021

Always a great experience from start to finish at Jackson Acura! Such an easy process with each service appointment. We will never choose to go anywhere else! More

by M5CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 28, 2021

Excellent service from Nick, as always. He is an excellent service professional and an asset to your business. I am completing this for Nick but find your 25- word minimum annoying, unreasonable an More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 28, 2021

Nick Covino is a true professional- friendly and makes sure work is done right and on time. The best! Service process is easy and facility is always clean and comfortable More

by REGBLACKBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

April 28, 2021

I just rented my 4th RDX and obviously I fell comfortable with the vehicle since is in reality an upscale Honda. Also have been dealing with Sergie for over 9 years and he is really a competent and good advo More

by STRIMBANJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

April 28, 2021

He is very harassing and racist. Very bugging . Not understanding and makes it hard. Very rude and don’t understand customer . Should understand the customer more. More

by Linda Jones
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Jackson Acura responded

Ms. Jones, after looking into this issue, I was unable to find your customer profile in our system. Are you sure you came to Jackson Acura in Roswell, GA? I would happy to resolve this issue if you don't min proving me some more information.

April 28, 2021

The whole process was smooth and easy. I could not believe how fast it went. The dealer i dealt with was extremely knowledgeable and courteous. I would definitely recommend this dealership to others. More

by baileyjanice27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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