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Jackson Acura

Roswell, GA

4.8
6,438 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,438 reviews

October 08, 2019

Great service I always come to this dealer because of their great service. I usually see Brittany and she is awesome. She is able to get me just the service I need More

by andrew.williams8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 09, 2019 -

Jackson Acura responded

Thank you, Andrew, for leaving this 5-star review for Brittiany!

October 08, 2019

Outstanding Service This was an amazing car buying experience. The customer service was second to none and the best buying experience I have had purchasing a vehicle. I More

by mruhl0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 08, 2019

great and fast Yvonne was my services specialist was super nice and got me in and out faster than promised. Great service! Thank you and will be back and scheduli More

by PATRICK.SCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

October 07, 2019

The experience so far is good The last time I went in for an oil change, I was checked in quickly. This is in spite of the fact that I was much earlier than my appointment time. More

by camdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 08, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department.

October 07, 2019

Always an amazing experience at Jackson Acura Jackson Acura fixed my car and delivered it to my house. As a working mom of two little ones, this was unbeatable service and I’m grateful that they m More

by Amhicks01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 07, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

October 07, 2019

Pleasant Experience - not pushy Had to come in for a recall issue. Brittany was great. After the all point inspection there were items that needed to be taken care but she wasn't p More

by vicki13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 07, 2019 -

Jackson Acura responded

Thank you for leaving Brittiany this 5-star review!

October 07, 2019

Service I went in for a oil change at 3:30 on a Friday. There were about 3 people waiting in the room with me. My oil change took 2 hours and 45 mins. I got n More

by PatelA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Oct 08, 2019 -

Jackson Acura responded

Unfortunately, there are some Acura recalls out right now which has caused our service department busier than usual. Our service advisors and technicians are working as quickly and effectively as they can.

Oct 08, 2019 -

PatelA responded

Then the service reps should be trained to give customers updates if it take 2 hours and 45 minutes. I have no issue waiting as long as expectations are set. I took my Lexus to Nalley the following day for oil change and it took 1.5 hours with 10 times as many people waiting in the lobby.

October 07, 2019

A1 service was easy I made the appointment online the day before for a Saturday. I arrived early and it took the estimated 80 minutes to finish. They washed and vacuume More

by mjmcneel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Oct 08, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

October 07, 2019

Quick Service Greeted immediately. Even though I was quoted a potential wait time up to 1 1/2 hours, I was in and out in less than 35 minutes. Took care of a mino More

by kbd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Oct 08, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

October 07, 2019

customer service experience Everything went well. I liked that I could do everything via my phone, including make the payment. Brittany was very friendly and I will request her a More

by kat1028jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 08, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

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