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Jackson Acura

Roswell, GA

4.8
7,332 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,332 reviews

November 30, 2019

Car battery would not hold a charge It was determined that keyless entry module was faulty. When I was told car was ready for pickup my key had not been programmed. that evening my car w More

by Laurenkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimbol Jardin
Dec 12, 2019 -

Jackson Acura responded

I am terribly sorry for your recent experience with our service department. Please let me know what we can do to make this right and maintain our customer relationship. Please contact me directly at 678-259-9462.

November 30, 2019

Great service!!! I had a dead battery and he was on top of it. I was in and out in 45 mins as he promised. He was very courteous and ensured I received a great service More

by japanlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving Jim this 5-star review!

November 30, 2019

Awesome Service all the time Service for oil change and tire rotation was done within timeframe stated. Everything was explained clearly making it a quick and easy process for me. More

by japanlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 30, 2019

Met expectations Service for oil change and tire rotation was done within timeframe stated. Everything was explained clearly making it a quick and easy process for me. More

by amyc789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

November 30, 2019

Great service All staff is very friendly and care about their clients. Wait time isn’t too bad and if it is they offer complimentary snacks or a shuttle ride to any More

by COLLEENKRAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 03, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

November 29, 2019

Kanchan-MDX Service specialist helped me choose proper service needed for my Acura. That suggestion was helpful in deciding what is needed now. Will be happy to g More

by kganta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 29, 2019

Great Service Always take my RDX in for service and always get great care taken. Everyone is always very helpful and attentive to my needs. Never a long wait. More

by LAM7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 29, 2019

Very good service I had a damaged side mirror replaced on my 2020 RDX the other day at Jackson Acura. The job was done promptly and was well done. More

by Mits Ogawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 29, 2019

Excellent Customer Service from Jim! I came in because I had just bought a 2016 Acura ILX and wanted to make sure the vehicle was in good condition. I looked up a lot of places but this l More

by Ajhané Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 03, 2019 -

Jackson Acura responded

Thank you for taking the time to leave Jim this wonderful review!

November 29, 2019

Jackson Acura the best! Jackson Acura is awesome , They are very courteous. Service engineer Pat is one of the best customer focused person.They completed the services on ti More

by RAJESH.MARATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front office Lady , Brittiany Byas, Pat Crossen
Dec 03, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

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