Jackson Acura

My favorite I have been a customer of theirs for years! At other dealers I feel like I'm a bother. Yvonne Russell and Jackson Acura always make me feel welcome. I have been a customer of theirs for years! At other dealers I feel like I'm a bother. Yvonne Russell and Jackson Acura always make me feel welcome. More

Great service experience Yvonne was extremely helpful. She was pleasant to work with. She listened to my questions and provided thoughtful answers. No extra work was done, onl Yvonne was extremely helpful. She was pleasant to work with. She listened to my questions and provided thoughtful answers. No extra work was done, only exactly what was needed. More

Fast and thorough Brittany has been great to work with on my Acura. She has been very transparent and knowledgeable concerning my particular situation. I would highly r Brittany has been great to work with on my Acura. She has been very transparent and knowledgeable concerning my particular situation. I would highly recommend this dealership. More

Overall it was a pleasant experience buying new Acura MDX . Both Sales and Finance people are very knowledgeable and helpful during the buying process. Thanks . Both Sales and Finance people are very knowledgeable and helpful during the buying process. Thanks More

Above and Beyond Customer service Britt Bayas, goes above and beyond for her customers! She's professional, honest, and always gives her customers a 5 star experience. If I ever have q Britt Bayas, goes above and beyond for her customers! She's professional, honest, and always gives her customers a 5 star experience. If I ever have questions regarding my RDX. Britt will call to get me an answer. Last week, I mentioned my car's AC had a smell. Britt Bayas, went above and beyond her job. Telling me what to buy to eliminate the odor. Sprayed the eliminate odor for me.She always has a smile, very welcoming with positivity. I've ALWAYS received great service from Britt and Jackson Acura. I purposely drive 25 miles out of the way to get great service from Britt and the entire team of mechanics and receptionist. I have a Acura dealership 5 miles from me. I'd rather trust Britt with my service needs along whose going to always tell me the truth. If you get a chance to take your car to Jackson Acura. Visit Britt Bayas the best Service Consultant I've ever had experience! I'm so grateful for Britt and the wonderful service team at Jackson Acura. Top notch service. I'm glad she's my constant. More

Another great service visit It was great to work with Yvonne once more who is always professional, courteous and informative. No aggressive up selling regarding multi-point inspe It was great to work with Yvonne once more who is always professional, courteous and informative. No aggressive up selling regarding multi-point inspection results. The service work was performed timely and of high quality as usual. More

They went above and beyond. Everyone was super helpful and remembered me from my initial purchase. They meant a lot because this was my first time revisiting since, and it had be Everyone was super helpful and remembered me from my initial purchase. They meant a lot because this was my first time revisiting since, and it had been 4 months since. The mechanic also did a full inspection on my car and upcoming maintenance was recommended as well! Great experience. More

Above and beyond Brittany was fantastic to work with. She really went above and beyond going over everything with me in detail and answering all of my questions. Brittany was fantastic to work with. She really went above and beyond going over everything with me in detail and answering all of my questions. More

Yvonne Russell - Service Representative Yvonne Russell (aka Y or Y-Not) was a total pleasure to deal with. I brought in our 2017 Acura RDX for a multi-point inspection in advance of a tow we Yvonne Russell (aka Y or Y-Not) was a total pleasure to deal with. I brought in our 2017 Acura RDX for a multi-point inspection in advance of a tow week road trip. I told her it was especially important for my wife's piece of mind. Yvonne completely understood. She showed me two filters that she recommended be changed which I agreed. All communication was professional and pleasant and the turn around was faster than I expected. I heartily recommend Miss Yvonne to anyone who gets regular service at Jackson Acura. All the best, Y Steven "Sox" Sockler More

Excellent customer service Brittany was very knowledgeable. She explained the work that needed to be done and identified what would be suggested as immediate repair and what wou Brittany was very knowledgeable. She explained the work that needed to be done and identified what would be suggested as immediate repair and what would be ok to plan for the next visit. I really appreciated this "no-pressure" advisement. The car was completed when they said it would be. She kept me updated and called when it was ready. More