Jackson Acura

nice, professional and knowledgeable My service guy, Pat, was very nice, professional, and took the time to explain the problems to me. I felt like I was being treated fair and with resp My service guy, Pat, was very nice, professional, and took the time to explain the problems to me. I felt like I was being treated fair and with respect. I would recommend Jackdon Acura to anyone. More

Very friendly and easy buying experience. Been coming here for many years. Nice to see same faces. Always great experience. Will be back in future, as well. Been coming here for many years. Nice to see same faces. Always great experience. Will be back in future, as well. More

Great Ladies Yvonne and Brittany are the best service consultants you have! They are very kind and sweet. They never have an attitude unlike some of your other c Yvonne and Brittany are the best service consultants you have! They are very kind and sweet. They never have an attitude unlike some of your other consultants. They are the only reason I’ve returned to Jackson Acura after a couple of poor customer service experiences. Keep up the great work ladies! More

100,000 mile maintenance I had a 7am appointment and there was no delay and the loaned car was waiting by the time I signed in. My car was inspected and I as contacted by 9: I had a 7am appointment and there was no delay and the loaned car was waiting by the time I signed in. My car was inspected and I as contacted by 9:30 with the results. Nothing major was recommended. The maintenance that was scheduled was done timely and the car was ready for pick-up by 2. Everything went like clockwork. More

Oil Change and Software Update Came in for an oil change, tire rotation, and software update for a recall on my 2017 MDX. I was there about an hour and half, which is the time quot Came in for an oil change, tire rotation, and software update for a recall on my 2017 MDX. I was there about an hour and half, which is the time quoted. Waiting area is nice as is all of the staff. Yvonne is great. More

Quick friendly service Yvonne was very helpful, quickly answered my questions. She was very responsive and my service was completed in the time frame given. I was very pleas Yvonne was very helpful, quickly answered my questions. She was very responsive and my service was completed in the time frame given. I was very pleased with the whole process. More

need More concerned advisors & better mechanics The advisor need to know the importance of returning customers phone calls concerning the service of their vehicles and make the mechanics accountable The advisor need to know the importance of returning customers phone calls concerning the service of their vehicles and make the mechanics accountable for the work the customer paid to have done. More

Exemplary service Great service and trustworthy staff. Brittany is fully committed to transparency and making sure you’re in constant Communication. Not your typical Great service and trustworthy staff. Brittany is fully committed to transparency and making sure you’re in constant Communication. Not your typical dealership experience- would recommend to anyone More

Excellent service department! Brittany is amazing! Excellent customer service from Brittany Byas! We will be continuing to come to Jackson Acura for our vehicle repairs and maintenance. We appreciate y Excellent customer service from Brittany Byas! We will be continuing to come to Jackson Acura for our vehicle repairs and maintenance. We appreciate your work! More

Last minuet oil change was no problem Brought our RDX in for an oil change Saturday afternoon everyone was great. Fast service. Brittiany Bias was great and took care of everything and a Brought our RDX in for an oil change Saturday afternoon everyone was great. Fast service. Brittiany Bias was great and took care of everything and answered all my dumb questions. More