Jackson Acura

Truly great maintenance service!! I have been getting my cars serviced at Jackson Acura for a little over ten years, and I have yet to be disappointed. Pat Crossen is my new service ad I have been getting my cars serviced at Jackson Acura for a little over ten years, and I have yet to be disappointed. Pat Crossen is my new service advisor and my most recent visit with him, made me realize why I have chosen Jackson Acura to continue serving my cars. Thanks for the great customer service Pat and I look forward to working with you in the future. Mr. Cedric Guthrie. More

New Service Advisor, Same Experience (Excellent) I walked in without an appointment, and was greeted quickly. Jim asked me about the service I needed, based on my maintenance minder, and verified e I walked in without an appointment, and was greeted quickly. Jim asked me about the service I needed, based on my maintenance minder, and verified every step in the process. At this point, when coming here, I expect no less, and have never been disappointed. Thank you. More

Purchase new RDX Came in to trade in my 2016 Honda CRV for a new RDX. The entire experience was excellant, with the exception on the amount of time and paperwork invo Came in to trade in my 2016 Honda CRV for a new RDX. The entire experience was excellant, with the exception on the amount of time and paperwork involved in this process. But throughout the whole time my wife and I were made to feel very important and valued. More

Top notch service as always My experience was awesome as always. Yvonne is hands down the best , always makes me feel welcome and comfortable. I always feel I'm in good hands wit My experience was awesome as always. Yvonne is hands down the best , always makes me feel welcome and comfortable. I always feel I'm in good hands with her and she did not disappoint. More

Excellent Service We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especiall We have been taking our MDX to Jackson Acura since purchasing the vehicle in 2007, and have yet to have bad service. The service team (Nick especially), has been wonderful to work with handling the emergency needs as the vehicle continues to ages, and we have received the same level of service throughout the years. Thanks Steve More

Great service department Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait Jackson has a great service department. Nick is my rep and he always does a great job of keeping me informed on what I need done now and what can wait. They now use Lyft to offer free rides if you don't want to sit around and wait for your car to be done. I really enjoyed that. I'm sure their prices are a bit more than you'd pay at a local mechanic, but the piece of mind and extras they offer are worth the small difference. More

Windshield Replacement Pat was wonderful in the process of having to get my windshield replaced on my brand new car! He was very thorough in explaining the process and put Pat was wonderful in the process of having to get my windshield replaced on my brand new car! He was very thorough in explaining the process and put my mind at ease. More

Buying process Paul Silverman was great to work with and made every effort to make the deal work. Would highly recommend him as a very honest, caring, and easy to wo Paul Silverman was great to work with and made every effort to make the deal work. Would highly recommend him as a very honest, caring, and easy to work with!!!! More

Customer Service Brittany was awesome Customer service rep. She was very prompt. She explains everything in detail what is required and what is covered. It makes our Brittany was awesome Customer service rep. She was very prompt. She explains everything in detail what is required and what is covered. It makes our selection very easy. She is really Awesome. More

I had a great time at Service The reason of my service was only related to Service. No doubts they did a wonderful job and I was treated fairly. I really like the serve and Brittan The reason of my service was only related to Service. No doubts they did a wonderful job and I was treated fairly. I really like the serve and Brittany was extremely nice with me during my visit. Kudus to her. I wish I could say the same about your sales team the same. I did not come to buy a new car so I should not hold them completely responsible for this, But I did enquire about my upgrade exact same car but latest model. But as I said I was not going to buy but only limiting my enquires to information only they did not give much value to my question and simply gave me a number that was way above my budget. Also, the dealership was not busy on sales side as there were no other customers at that time inside, but they should know there are other Acura Dealerships and other vehicle options. I did mentioned to the sales guy that I do not waste other’s time I only get interested if I myself is interested as I do not waste others time and more than I do not waste my own time if I myself is not interested, but I think the sales person was not interested , well at the end of the day it is NOT MY LOSS. More