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Jackson Acura

Roswell, GA

4.8
7,475 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,475 reviews

July 28, 2019

Everything went smoothly. I have purchased 3 MDX's from Jackson Acura and have had them (plus an RDX that I purchased used) serviced there over a period of 17 years. Excellent More

by rhayes6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

July 28, 2019

excellent service I have used Jackson Acura for service for 10 years . Nick is very knowledgable and work gets done very quickly. I will continue to use them in the fu More

by Acura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

July 27, 2019

Poor customer service. I would not recommend this dealership for any type of service. There is no compassion or understanding from the service people. When there is a proble More

by Runneringa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen
Jul 30, 2019 -

Jackson Acura responded

I'd like to apologize for your most recent visit to our service department. Our goal is to give every customer an extraordinary experience --if there is anything we can do to correct this, please call 770-650-4050.

July 26, 2019

Professional as expected Nick has always performed with professionalism and sticks to the facts. I use only him and Jackson for service of both my Acura’s. I have never had a More

by Old mdx times 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick and for being such a loyal customer!

July 26, 2019

Oil change and battery replacement I always feel well taken care of at Jackson Acura. Nick does a great job of keeping me informed of how my service is going and explains everything in More

by rgbrowning12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Jackson Acura responded

Thank you for leaving this positive review, it's great to hear Nick takes such great care of you!

July 26, 2019

Outstanding start to finish I do not have a new Acura or even a nice used Acura. However the respect accorded to me by both your SA on this recall repair appt for my 2003 TL and More

by DMKUEHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The main parts guy who was on duty that day
Jul 26, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

July 25, 2019

Always great service Nick at Jackson Acura has always been great. I asked for him because he’s been there the longest. He is very professional, honest and accommodating. I More

by hj_clark
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Jackson Acura responded

Thank you for leaving Nick this positive review!

July 25, 2019

5 star convenience from sales to service easy to have a loaner car during service. all prearranged and helpful staff who communicate readily about issues and pick up times when the service is More

by vjacoby5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in used sales has been fantastic and helped coordinate the service., Brittiany Byas
Jul 26, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

July 25, 2019

Always 5 star service at Jackson Acura with Yvonne or Brittany. So professional. Always keeps it honest with me. Always provides coupons that help me. I totally would reco More

by GEMINISpace29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for the women of our service team!

July 25, 2019

Good experience using web-based process We were very pleased with the web-based sales process. We received pricing on a new MDX and an accurate (and written) description of the deal through More

by Kf1973
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kelly Oneill
Jul 26, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

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