Jackson Acura

Comfortable experience, with friendly staff Nick fully explains work done on your vehicle. Estimated repair time is usually "spot-on." Cost may be higher than going to a repair shop other than Nick fully explains work done on your vehicle. Estimated repair time is usually "spot-on." Cost may be higher than going to a repair shop other than the Jackson Acura, but you gain a higher degree of confidence that Jackson will do the work correctly and use genuine (and new) Acura parts. More

Regular service The dealership is great. We have used our service advisor Nick Covino for years and trust his guidance. Good location, comfortable waiting area and t The dealership is great. We have used our service advisor Nick Covino for years and trust his guidance. Good location, comfortable waiting area and trustworthy service. More

Wheel bearing replaced I felt the service team was dedicated to analyzing and addressing the problem. Cody was great at communicating progress and making sure that all work I felt the service team was dedicated to analyzing and addressing the problem. Cody was great at communicating progress and making sure that all work was satisfactory to the customer. More

Best car purchase experience ever! I used Costco’s car buying program for the first time. After filling out my choices of model, packages, features, color, etc, Paul Silverman contacted I used Costco’s car buying program for the first time. After filling out my choices of model, packages, features, color, etc, Paul Silverman contacted me from Jackson Acura to inform me of the MSRP, the invoice price, and what I would have to pay for the car through The Costco purchase option. We scheduled an appointment and Paul greeted us with a warm and friendly spirit. Paul was very professional, conscientious, courteous, and honest. He is extremely knowledgeable and went over the entire car and it’s features with us. An extremely courteous man, dedicated to his profession and the satisfaction of his customers! More

Repair to navigation dimming Navigation screen would not dim at night. Solving the issue took over a month, but I was given a loaner car to use. During the repair the dash was dam Navigation screen would not dim at night. Solving the issue took over a month, but I was given a loaner car to use. During the repair the dash was damaged, but everything was repaired. So, overall happy with the service. More

Through service, comfortable wait She gave good explanations of the service needed and saw that the work was completed in good time. The conditions at the dealership were comfortable She gave good explanations of the service needed and saw that the work was completed in good time. The conditions at the dealership were comfortable while waiting for the work to finish. More

Service I had a small part replaced on the interior of my car. The part came in quickly and as soon as I called I was able to schedule service the next day. I had a small part replaced on the interior of my car. The part came in quickly and as soon as I called I was able to schedule service the next day. Ayesha was so nice. They even washed my car More

Great service and helpful staff Good and prompt service. Addressed my warranty and non warranty issues effectively and fairly. Kept me informed and provided nice loaner. Brittany wa Good and prompt service. Addressed my warranty and non warranty issues effectively and fairly. Kept me informed and provided nice loaner. Brittany was great to deal with! More

Oil change I came in for an oil change and Britt did an amazing job of getting me in and out! This dealership makes things very easy :) I came in for an oil change and Britt did an amazing job of getting me in and out! This dealership makes things very easy :) More

Superior Customer Service 😄🚙 Ask for Mr. Paul Silverman at Jackson Acura in the Sales Department! Mr. Silverman is extremely professional and very helpful. He provided all the inf Ask for Mr. Paul Silverman at Jackson Acura in the Sales Department! Mr. Silverman is extremely professional and very helpful. He provided all the information and data we requested, and was never pushy. He only contacted us to return a call or when the vehicle we ordered from him arrived.....and the next day to see if we were happy with our purchase. Thank you to Mr. Silverman at Jackson Acura! More