Jackson Acura

Recent service Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Acura's consistency More

My experience in leasing a car with Reggie Hammon I leased my 3rd vehicle Friday January 11th through Reggie Hammond. I leased my previous 2 cars from Reggie while living in Atlanta, Georgia. I moved I leased my 3rd vehicle Friday January 11th through Reggie Hammond. I leased my previous 2 cars from Reggie while living in Atlanta, Georgia. I moved to Texas 3 years ago. However, I had some free time recently and chose to drive to Roswell, Georgia from San Antonio, Texas ( approximately 1100 miles one way) to lease a car from Reggie. Reggie practices exceptional customer service in ever way possible. Its totally possible I will make another trip to Georgia to lease a car from Reggie. I'd rather not ever deal with anyone else. More

Great, fast, happy Sergei was and is always great. We set an appointment for Saturday afternoon to lease a RDX and I was in and out in less than 2 hours. It as easy hass Sergei was and is always great. We set an appointment for Saturday afternoon to lease a RDX and I was in and out in less than 2 hours. It as easy hassle free and a great deal. Thank you Sergei. More

Purchase of new 2019 TLX V6. My test drive with Bob was very helpful with his extensive knowledge of the car’s features. Sergei was an excellent salesman - very thorough and detai My test drive with Bob was very helpful with his extensive knowledge of the car’s features. Sergei was an excellent salesman - very thorough and detail oriented. His demonstration of the Navigation and Audio systems was great. More

Great service, as always! Brittany Bias is always friendly, efficient and knowledgeable. She had my loaner car ready and waiting and had my car ready even sooner than promised. Brittany Bias is always friendly, efficient and knowledgeable. She had my loaner car ready and waiting and had my car ready even sooner than promised. Can’t say enough great things about what good care she takes of her customers. More

Very friendly place It’s a very friendly place and you will definitely enjoy the level of customer service. I would definitely recommend Jackson Acura for all your servic It’s a very friendly place and you will definitely enjoy the level of customer service. I would definitely recommend Jackson Acura for all your service needs. More

Awesome Brittany was great! Kept me updated with the progress of my vehicle, I like how I’m able to view and pay online for my services. Thanks Brittany was great! Kept me updated with the progress of my vehicle, I like how I’m able to view and pay online for my services. Thanks More

Great service Nick Covino always makes sure our car is serviced properly. I can always count on the right maintenance being done. Our car is always washed by the de Nick Covino always makes sure our car is serviced properly. I can always count on the right maintenance being done. Our car is always washed by the dealership after service. More

Stellar service Nick Covino and the Jackson Acura team gave stellar service at my last service (and really at all my past services). When my MDX had a problem, they Nick Covino and the Jackson Acura team gave stellar service at my last service (and really at all my past services). When my MDX had a problem, they did thorough testing to make sure they understood the problem and that my vehicle would be safe and reliable. They did exactly what was needed, but nothing more than was needed. They serviced my vehicle promptly, had it ready when they promised, kept me updated on progress, and did a great service. More

Don't go the extra mile, unlike Lexus Notified them a 2nd time of rattle behind dash. Couldn't duplicate. I had a video of the sound and played for them. All they did was bang on the dash Notified them a 2nd time of rattle behind dash. Couldn't duplicate. I had a video of the sound and played for them. All they did was bang on the dash to see if something was loose. Husband's Lexus had rattle in sunroof. They replaced it. Still rattled. They then took the whole thing apart and fixed the issue. That's good service. I have several rattles in my Acura MDX..too many for an expensive car that is only 2.5 years old. Not only does Acura have issues with quality, this service center doesn't go the extra mile. Nick is great but focus on finding the root cause of the problem is lacking. More