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Jackson Acura - Service Center

Roswell, GA

4.8
5,063 Reviews
Call Service Center (770) 650-4000

5,063 Reviews of Jackson Acura - Service Center

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November 10, 2022

My car was purchased at Jackson, and has always been maintained at Jackson. The staff is kind, professional and competent! More

by donnalmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Nov 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Cameron and our team were able to help, and we look forward to seeing you again!

November 10, 2022

Yvonne was, as always, fantastic. She goes the extra mile and it’s a pleasure dealing with her. More

by HEATHERTHONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team were able to serve you again and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 10, 2022

The service was fast and great. Will be back for the next service. thank you More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Jackson Acura responded

Angie, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

November 10, 2022

Nick was an excellent service advisor. He was attentive, friendly, and understood my needs for my mother's older Acura MDX. More

by rcfullerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

November 09, 2022

I did not have an appointment and they did a great job servicing my car and providing updates. More

by ccbernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 05, 2022

Always take good care of me and get me in and out when servicing my vehicle. Appreciate the attention to detail. More

by JBEATY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 04, 2022

Yvonne and the staff great as always. Quick in and out. Nice wash job too. More

by mistyw03191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

November 04, 2022

Car seemed to have a problem. Went into service bay and came out problem free! More

by MCORUJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 03, 2022

We’re abel to get me new battery under Acura warrant Very good and Appreciative More

by Scott
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Nov 04, 2022 -

Jackson Acura responded

Scott, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

November 02, 2022

Excellent service, as always! I am never disappointed when I visit Jackson Acura! Life long customer! More

by shardai.nh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Reggie, Mike, Yvonne & Jermaine!! Always a pleasant experience with Jackson!
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Nov 03, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit.

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