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Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews
Call Service Center (770) 650-4000

5,065 Reviews of Jackson Acura - Service Center

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September 14, 2022

Washing could have been done better and vaccum n interior cleaning could be improved. There were lots of dust which were not cleaned properly More

by Srinivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 13, 2022

Scott was fantastic to work with. The service was timely, and the wait facilities are top notch. More

by mcvayjf
Recommend Dealer
Yes
Employees Worked With
Scott Polito
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Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

September 13, 2022

Great time service. Really appreciate the open communication. It is still a bit pricy but I trust you. More

by Jmule10
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we look forward to seeing you again!

September 11, 2022

Excellent service as always. Nick is the best and a huge reason why we keep coming back. More

by KENORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 09, 2022

There’s a reason why I’ve been a loyal customer at this dealership for 15 years and counting… because everything they do or offer is focused around being transparent and providing an exceptional experience More

by Valerie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Jackson Acura responded

Valerie, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 09, 2022

Excellent service by Scott from start to finish. I came in without an appointment and was helped right away. And then the service was fast and comprehensive. Also the explanations behind the work an More

by yeli.vira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Report | Print
Sep 10, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

September 09, 2022

On time and guidance to keep the car in good shape. Work completed very professionally. More

by maparavipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 09, 2022

I am very satisfied with the quality of service that I received from Jackson Acura!!! More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 09, 2022

I drove all the way from Charlotte to get my car serviced. Jackson Acura is the best!!! More

by jelvoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 08, 2022

Service rep and service was great. Communication was great and I knew what was going on the whole time More

by tgispert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Report | Print
Sep 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

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