Jackson Acura - Service Center

Yvonne Russell was very helpful. Would have liked a loaner for a warranty issue but understand no cars were available but service was supposed to take two weeks and it was done i Would have liked a loaner for a warranty issue but understand no cars were available but service was supposed to take two weeks and it was done in one week! Good experience! More

Very quick to greet, polite, & friendly service advisor. This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that our first servicing was free with our contract and that additional service work was included. When we picked up the car I asked if he had updated our servicing booklet & he said they no longer do that since it's in their system...however he wasn't sure if other dealers out of state could see that. I believe he was new 🙂 as they must since Carfax knows... More

Thank you Yvonne for the smooth, easy, and timely service. Appreciate you! Also, scheduling in the app was nice. service. Appreciate you! Also, scheduling in the app was nice. More

We asked for the tires to be rotated along with an oil change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours More

Received a 20 $ tire rotation I did not ask for bought the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interval that was not due nor was was my vehicle 4 wheel drive More

Excellent service , techs are awesome . Place extra clean , nothing bad to say, treatment is number one and car comes back washes all the time Place extra clean , nothing bad to say, treatment is number one and car comes back washes all the time More

The problem with cylinders mis firing wasn't solved. I am not getting good responses from the service associate I am not getting good responses from the service associate More

Great service ,great personnel and clean Car returned after service washed and clean Let the customer know at all times how the service was going after service washed and clean Let the customer know at all times how the service was going More

Jackosn Acura is awesome. Great dealership all over. Quick service if not complicated repair. Great entry and exit. Great Technicians. Great service team. Cleanliness is aweso Great dealership all over. Quick service if not complicated repair. Great entry and exit. Great Technicians. Great service team. Cleanliness is awesome and very relaxing no stress waiting for your car. More

I always receive great customer service at Jackson Acura. Yvonne I awesome to work with. Yvonne I awesome to work with. More