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Jackson Acura - Service Center

Roswell, GA

4.8
5,062 Reviews

5,062 Reviews of Jackson Acura - Service Center

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March 31, 2022

Excellent process from start to finish. Yvonne was excellent and no issues. Great waiting area, except mute tv! More

by jertonmelt
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2022

Yvonne is fantastic. She was great with my scheduling and communicates efficiently and thoroughly. She does not overlook even the smallest concern. She is very knowled More

by L France
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

March 31, 2022

The customer service team is amazing! I really enjoy coming to Jackson Acura for car maintenance. Everyone is very nice and they get the job done! Thank you! More

by V_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2022

Great experience love working with Yvonne she is very professional and does a wonderful job!!! More

by ATLCOLLNS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

March 28, 2022

Yvonne Russell was awesome, as she always is! This was a big service and Yvonne and service department kept me updated. I had a loaner car so I didn't have to wait 3-4 hours at the dealership. More

by ricastleberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 26, 2022

Nick was very professional and straightforward. My visit was very pleasant. I’d come back again. More

by JamesH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

March 26, 2022

Always an excellent experience for me with Jackson Acura. I highly recommend taking your car there. More

by GEMINISpace29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 25, 2022

This dealer is always prompt, reliable and courteous. Happy to continue to use this dealer. More

by fpfuerst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

March 25, 2022

Service department is great! Five stars for them. Sales department is so bad I left and went to another dealer who happily accepted the offer I had made to Jackson. 1 star for sa More

by NunyaBsns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department. Please let us know if there is anything we can do for you.

March 24, 2022

Great staff both in the service dept and parts . .our first visit all employees we cane into contact with were all outstanding More

by mapapaydo@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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