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Jackson Acura - Service Center

Roswell, GA

4.7
5,057 Reviews

5,057 Reviews of Jackson Acura - Service Center

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March 12, 2022

Another great experience. Always enjoy coming to Jackson. Will be back again soon for some additional regular maintenance. More

by Radler455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 15, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

March 12, 2022

Great customer service and nice people. Will go back for my next car service visit. 😊😊😊 More

by Beachgirl7301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Mar 15, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

March 12, 2022

Was very generous and helpful. Did my work after hours which they definitely didn't have to do More

by colinpatrickflannery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Radith Bernal
Mar 15, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2022

Jackson Acura has always delivered outstanding service for my vehicle. My Service Manager Yvonne is a joy to work with. She is smart, always professional, and respectful. More

by clemmie.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

Mar 15, 2022 -

clemmie.scott responded

I’ll be back! 😃

March 11, 2022

Dead battery under Acura warranty. Yvonne the service rep fit me in quickly, got battery in my car, and I was quickly back on my way. Very service department and courteous people. More

by mroy802241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

March 10, 2022

Love them! Have a good experience every time I have to get my car serviced. Kendall is a great service advisor as well! More

by TyeRenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Mar 11, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

March 10, 2022

Excellent, personable staff! Always very thorough in their work and following up. Will continue to be an Acura owner More

by cg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 11, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

March 10, 2022

Service advisor was quite thorough in explaining the work to be completed and how long the service would take. More

by Jrating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 11, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

March 10, 2022

Nick is always a pleasure to work with when my car needs service. He is knowledgeable and courteous. More

by jeffreysmith11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

March 10, 2022

Nick, my service advisor did a great job of handling my repairs. He was attentive and kept me up to date and explained accurately all of my questions. I was disappointed, however, at the cleanliness of the More

by BSGT1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

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