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Jackson Acura - Service Center

Roswell, GA

4.7
5,043 Reviews

5,043 Reviews of Jackson Acura - Service Center

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April 12, 2021

In and out in 1 hour with an appointment. Comfortable waiting area; service advisor kept me informed of status. Easy to work with and friendly. More

by HOLLYPWELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Apr 16, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

April 12, 2021

Yvonne is great, very attentive with a high level of professionalism and expertise. I'm also very happy with the quality of work, however a large reason I keep coming back is due to feeling comfortable More

by bkoepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 12, 2021

Nicole was great she handle me well an let me know what what wrong with my car an what needed to get fix immediately I always get great customer service whenever I come there to get my car looked at or fix More

by Gavin.elkanah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 12, 2021

We are extremely satisfied with the level of service and care our vehicles receive at Jackson Acura. We have been customers since the dealership opened. I know when we bring our vehicle in for a service, it More

by DSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri is also wonderful.
Apr 16, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

April 10, 2021

I bought my 2010 Acura here many years ago and have had ALL service done here. I have been able to schedule service even on short notice. Nick has always been very helpful. More

by tombill03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 09, 2021

Nick is always helpful and professional. Clay was also exceptional. I have been getting my car serviced for almost three years and have alex been pleased. More

by swright1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay - Porter Excellent so helpful
Apr 12, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We hope to see you again!

April 09, 2021

came in place is clean comfortable environment always great , always taken care of always always always always lol is that enough characters/words for you! More

by denlawbryant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

April 09, 2021

I am very impressed with Jackson Acura. The auto repair department has honest and helpful people. The waiting room is clean and provides good snacks and internet access in private rooms. More

by Bill.baskett.bcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience and we appreciate your review!

April 09, 2021

Great, friendly service. The wait time was exactly what I was told it would be for the installation of a retractable cargo cover. Yvonne was very friendly and knowledgeable. Overall the service departmen More

by harrybeck0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

April 08, 2021

Great job! Short wait! People were professional as usual! The dealership is a pleasant environment for service. Many thanks to all Jackson's people for their great service! More

by miketoelkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Apr 09, 2021 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again!

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