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Jackson Acura - Service Center

Roswell, GA

4.7
5,041 Reviews

5,041 Reviews of Jackson Acura - Service Center

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March 17, 2021

Service was great from the beginning of my search to me finding the perfect ride and driving away with a smile on my face.. Thanks Jackson Acura More

by Kybelesalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review!

March 17, 2021

I was pleasantly greeted and directed to Nick Covino as requested. We dealt with Nick at his previous job and were delighted when he came over to Jackson Acura. Great guy and provides excellent customer More

by cool5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

March 16, 2021

Met me with a great smile and good questions. My car was ready earlier than he said everything was perfect. This is our third Acura and Jackson Acura is GREAT. More

by markeyj9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

Mar 18, 2021 -

markeyj9 responded

Thank you for the way you do business. Will buy my forth from you in December.

March 16, 2021

Terrific overall service. I have been working with Nick Covino for 11 years and Nick provides excellent customer service. Also, my thanks to the mechanics who have worked on my car. Thank you. More

by mubarak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 16, 2021

Great service. He explained thoroughly and answered all my questions. He was quick to give me updates even when I could not pick the phone up he left me a voice message and tried again later More

by carlos.eduardo.vieira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 18, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

March 13, 2021

Cameron did a great job setting up the appointment, arranging pickup and drop off, providing timely updates while the vehicle was being serviced, including providing explanation for some repairs and al More

by Vishwas Bongirwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 15, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again!

March 12, 2021

People were nice, good on the job and timely. I was given a good update on the status of the car after if had been serviced. More

by cobickell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and we look forward to working with you again.

March 12, 2021

Nick Covino, one of the Service Consultants is Fantastic! He’s knowledgeable, friendly, and courteous. The service department does an excellent job maintaining my car. Definitely recommend Jackson Acura! More

by adkissonlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with Nick and don't hesitate to let us know if we can be of further assistance.

March 11, 2021

Excellent service. Yvonne Russell is always amazing and helpful. Everyone and everything about this service department is top notch. I am never disappointed with them. More

by vpw1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

March 11, 2021

Cameron, from the service department, is literally the best! Super efficient, great communication, timely, and always flexible! Thank you so much for all of your help! More

by jgerstein91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 15, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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