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Jackson Acura - Service Center

Roswell, GA

4.7
5,048 Reviews

5,050 Reviews of Jackson Acura - Service Center

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February 11, 2021

Nick is the best customer service person he knows what he is talking about. Nick explained to me future work that needs to be done and the cost More

by Healeythomas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

February 09, 2021

Awesome service!!!! Cameron is great to work with on sales & service. Everyone’s very friendly & great to work with. My first Acura MD & love it!!! More

by eddyshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 10, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 09, 2021

Very well run and organized. Very professional. Great customer service! Waiting area is very clean and has great areas to work remotely while you wait More

by liza.gandis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2021

Always great service. Have been very quick lately and communicate well. Have been going to Jackson for a very long time and will continue to. More

by wpkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 10, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 08, 2021

This service trip went very well. We were greeted by Yvonne and were quickly set up with Cam. Everything went very smoothly and was handled in a timely manner. More

by fivestringdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 09, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and Cameron were able to help, and we hope to see you again!

February 08, 2021

My service advisor, Nick, is always on point and very efficient! He is a great communicator and is very though. I highly recommend him and the dealership! More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Jackson Acura responded

Helen, ee appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 06, 2021

I love my 2020 MDX! Buying it at Jackson Acura made owning it simpler. Now I can easily maintain it through their super efficient service department! More

by HappyDrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

February 05, 2021

Kendall was great and provided friendly service. He was very knowledgeable and hands on. I was able to make a conscience decision with his assistance. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Feb 08, 2021 -

Jackson Acura responded

Monica, thank you for leaving this positive review for Kendall!

February 05, 2021

My service experience was great. I was promptly approached and the issue was understood quickly. Service was prompt and the vehicle was delivered clean! Yvonne was very courteous and super helpful More

by sameer.mash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 05, 2021

Excellent service and attention to details. Yvonne was very pleasant to work with and provided timely and detailed explanation of the services performed. Quick and easy experience. More

by luisefigueroa
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura.

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