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Jackson Acura - Service Center

Roswell, GA

4.8
5,061 Reviews

5,061 Reviews of Jackson Acura - Service Center

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January 22, 2021

I really enjoy this dealership. Nick is great to deal with. He always gets me in and out very efficiently and he is very professional. The waiting area in first class. More

by dhailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

January 22, 2021

First class service. Waiting area is well appointed for any needs you may have. I’m able to work in a private space to make the most of my time More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jackson Acura responded

Pete, thank you for this 5-star review!

January 21, 2021

Yvonne Russell was very professional and helpful. She listened to customer’s need and provided great services with a smile. She’s a great assets to the department. Thank YOU, Yvonne!!! More

by jennifer_atl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Jennifer, thank you for taking the time to leave this 5-star review for Yvonne!

January 21, 2021

We are very happy with your work and people, that is the reason we have returned three times to purchase cars from Jackson Acura. Convenient and helpful always! More

by Rudy and Betty Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Gabrielle Orbe , Robert Humphrey, Kendall Parks
Jan 22, 2021 -

Jackson Acura responded

Rudy and Betty, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 20, 2021

Very nice service department members was attended instantly. They listened to my needs and helped me the best they could I will definitely be back. More

by oswaldoalb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden, Nicole Macias
Jan 22, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review!

January 20, 2021

Thank you Nick for a smooth and awesome experience. From my initial phone call, to the evaluation of what was needed to picking up and dropping back my car...there were no hiccups. Thank you! More

by Desha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 20, 2021

Nick is the best Service Advisor! He always explains upfront the services being completed on my car and the price for the services. I trust him and the Service Techs at Jackson Acur More

by AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

January 19, 2021

Thankful for the consistent quality of customer care offered at Jackson Acura. Cameron was efficient and extremely courteous in working with me. The time required to complete the service was a pleasant More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jan 22, 2021 -

Jackson Acura responded

Thank you, Jill, for taking the time to leave this 5-star review for Cameron!

January 19, 2021

Jackson Acura always does a good job on my vehicles. Yvonne in service is a rockstar and I always feel treated fairly and personably. Thanks y’all! More

by s_haygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

January 19, 2021

Very easy to get an appointment and Nicole was wonderful to work with. The dealership has served us very well. Would buy a car again More

by MICHAEL.GALAGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Macias
Jan 22, 2021 -

Jackson Acura responded

Michael, thank you for taking the time to leave this 5-star review for Nicole!

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