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Jackson Acura - Service Center

Roswell, GA

4.7
5,067 Reviews

5,067 Reviews of Jackson Acura - Service Center

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November 12, 2020

Jackson Acura has a awesome Service Department! Yvonne, my Service Manager is very professional and is very attentive in providing updates as to when my car will be ready . I highly Reccomend Jackson Acu More

by scooterpz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

November 12, 2020

Very good and friendly customer service. In the multi function inspection they found all the information and recommended few things that needed to be fixed. The prices are bit high but very good service. More

by G reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 12, 2020

The service is always efficient and if need be they can provide Uber if you don’t want to wait too long at the dealership. More

by kelliv33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

November 12, 2020

Nick was always helpful but during my wait, I looked at the cars because I am in The process of getting one and no one approached me More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for leaving Nick this positive review!

November 12, 2020

I have always had positive experience. The people treat me well, provide options for the possible repairs needed, and work to consider the cost of repairs. This dealership is also part of Costco repair a More

by glassicdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

November 11, 2020

Great dealer, nick is no 1 in service and Reggie is tops in sales! Love the place, will be back for service and for my next new car More

by Samgrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience!

November 09, 2020

I had the most wonderful experience. The staff took really good care of me. I recommend any one in the area to always go there. Trust me you won’t regret it. More

by torrencejordan76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen, Kendall Parks
Nov 10, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

November 09, 2020

Very professional, easy to get in for service. 8 can being in my car for service without an appointment and taken care efficiently. Thank you. More

by CARLAMARIE723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen, Kendall Parks
Nov 10, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

November 09, 2020

Thank you for the great customer service experience from Jackson Acura service department. Very courteous and professional. We hope to purchase from you next year! Cheers! The Howard’s More

by THEPLACEFORART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

November 07, 2020

Great service team. Nick is awesome and I trust their team is always recommending what’s required and just not trying to make an extra buck. More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Jackson Acura responded

Sara, thank you for leaving this 5-star review!

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