Jackson Acura - Service Center

Nick has taken such good care of our vehicles over the years. He is very professional and he is always a pleasure to work with. years. He is very professional and he is always a pleasure to work with. More

Great customer service and quality workmanship! Nick took great care of my vehicle and was very informative as to the status of my car. Nick and Jackson Acura will be my first choice to service my vehicle! great care of my vehicle and was very informative as to the status of my car. Nick and Jackson Acura will be my first choice to service my vehicle! More

Great experience! I was greeted promptly and the turnaround on my repairs was super fast. Appreciated all of the safety measure they took during Covid. turnaround on my repairs was super fast. Appreciated all of the safety measure they took during Covid. More

I had another great experience with Jackson Acura in Roswell. My car battery died and I used Acura roadside assistance. The dealership replaced my battery at no charge and even offered to send a Lyft dr Roswell. My car battery died and I used Acura roadside assistance. The dealership replaced my battery at no charge and even offered to send a Lyft driver to pick me up when my car was ready. My car was still under warranty and they took care of everything. Very courteous, professional and caring customer service representatives! I highly recommend Jackson Acura and Nick Covino! More

Pat was very rude when I came to get my service done. Over the phone. When I called him to ask some questions he was very rude on the phone. When I came in to grab my keys he came handed me my key and di Over the phone. When I called him to ask some questions he was very rude on the phone. When I came in to grab my keys he came handed me my key and did not say a word to me. He is not friendly at all and made my experience very bad. I do not want to deal with pat anymore when I come in for service. I told the manager and he was very nonchalant about the whole thing. More

Service Team made my experience relaxing. I went in for a new alternator and oil change and it was done under 2 hours. They offer to take me home but I decided to wait there. The waiting area for customers w new alternator and oil change and it was done under 2 hours. They offer to take me home but I decided to wait there. The waiting area for customers was very clean and they offered snack and drinks, and WiFi. I was able to get my work done while I wait. The bathrooms were clean, so I felt comfortable and safe. Keep up the good work More

Pat is very professional and helpful-we were told of all current and upcoming concerns about our Acura MDX but not pressured at all which is refreshing. current and upcoming concerns about our Acura MDX but not pressured at all which is refreshing. More

Arrived expecting to be there at least 90 mins... Kendall had me in and out in 30 minutes!!!! Thank you for the white glove service!! had me in and out in 30 minutes!!!! Thank you for the white glove service!! More

Nick has taken care of our car needs for the past 12 years and helps us keep them in great shape. Always lets me know what needs to be done without finding extras. years and helps us keep them in great shape. Always lets me know what needs to be done without finding extras. More

I appreciate the pictures and handout provided of my air filters to help me understand why they needed to be changed at time of service. filters to help me understand why they needed to be changed at time of service. More