4,662 Reviews of Jackson Acura - Service Center
Brittany is always very pleasant to work with. Her quote on time it will take for service is always spot on and her customer care is top notch! on time it will take for service is always spot on and her customer care is top notch! More
Jackson Acura is where I bought my Acura. They are very prompt and dependable service . It is hard for me to find someone trust in the service area. They also have very comfortable well stocked waiting ar prompt and dependable service . It is hard for me to find someone trust in the service area. They also have very comfortable well stocked waiting area. More
Much improved I have waited for a service team member in the past where no one seemed to pay any attention to me. This time, Jim was right there to take down what I have waited for a service team member in the past where no one seemed to pay any attention to me. This time, Jim was right there to take down what needed to be done, and when I came back jumped right up to help my. More
Brittany B is always soo nice! She gives me updates re: upcoming maintenance and cost. Always nice to see Mr Chege- he sold me my car! He always ask about the welfare of my mom and son . #Loving my Acura upcoming maintenance and cost. Always nice to see Mr Chege- he sold me my car! He always ask about the welfare of my mom and son . #Loving my Acura!! More
My recent service was a great experience. The service was very fast and thorough. I’m very satisfied with Jackson Acura and my service rep Brittany. was very fast and thorough. I’m very satisfied with Jackson Acura and my service rep Brittany. More
I had just purchased a used 2013 in Oct. I had no idea of what might be wrong with the car; however, when it was due for oil change and transmission fluid, Jackson went over everything in my car to make sure what might be wrong with the car; however, when it was due for oil change and transmission fluid, Jackson went over everything in my car to make sure everything was operating correctly. They were so honest to let me know that my transmission oil was still very good. They could've just had me pay for more transmission oil, but they didn't, they told me the truthchanged and you can't hardly find anyone that is honest when money is in the mix! They were Great, especially Mr Jim, manager! Also, Ms. Robin at the desk was awesome! More
Jim was very helpful from start to finish.I would definitely be coming back there for service and be highly recommending Jackson Acura to everyone!! definitely be coming back there for service and be highly recommending Jackson Acura to everyone!! More
great pricing on tires but additional work was $$$ Normally I wouldn't give any negative feedback, this is where I bought my RDX and have had all of the service here. Went in for new tires, was told I Normally I wouldn't give any negative feedback, this is where I bought my RDX and have had all of the service here. Went in for new tires, was told I needed a brake fluid flush. I figured they would be fair and I had some upcoming travel so I agreed to have it done while I was there. When my husband found out how much they charged me he was very upset- for a job he can do for about $30 they charged $150. I know they have to uncharge because that is the way it works at a dealership, but this seemed excessive. Will always reconsider any additional work that is not "urgent" on my vehicle. More
It is always a pleasure going to this dealership. The staff is friendly and helpful. The service needed is always explained completely and service is fast. staff is friendly and helpful. The service needed is always explained completely and service is fast. More
I have working with Jackson Acura for the past 5 plus years. Always liked their sales and service for benign very professional and friendly service. years. Always liked their sales and service for benign very professional and friendly service. More