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Jackson Acura - Service Center

Roswell, GA

4.8
4,687 Reviews

4,687 Reviews of Jackson Acura - Service Center

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January 25, 2020

I received service on my acura rdx. Great customer I received service on my acura rdx. Great customer service! Very attentive, knowledgable, answered all my questions/ conercens. I will be chosing Ji More

by Yasminaguirrex
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 27, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 25, 2020

As always, Jackson Acura was wonderful. Everyone was very helpful and friendly. The young man who took my car he's very friendly and very polite. Thank you More

by mfarrell5
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 24, 2020

Service is great. Checking in as you first arrived needs major improvement. Most people were not met when they pulled in the service bays so it was confusing for customer and service writers More

by sid.wilkerson
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 27, 2020 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

January 24, 2020

Axle and Battery Cable Repair Completion of repairs on 2007 Acura TL to bring it up to a current "required" repair status as identified by Acura's multi-point inspection. More

by Kencarrol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jan 27, 2020 -

Jackson Acura responded

Thank you for this 5-star review.

January 24, 2020

Called day before but basically just showed up work done very timely and safety inspection explained very completely have never taken the car anywhere but Jackson and will continue to do so More

by dkmathis53
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Jan 27, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

January 23, 2020

Jackson Acura is where I bought my Acura. They are very prompt and dependable service . It is hard for me to find someone trust in the service area. They also have very comfortable well stocked waiting ar More

by Slecroy
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

January 23, 2020

Brittany is always very pleasant to work with. Her quote on time it will take for service is always spot on and her customer care is top notch! More

by terriamador1
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jan 27, 2020 -

Jackson Acura responded

Thank you for leaving this five star review for Brittiany!

January 22, 2020

Much improved I have waited for a service team member in the past where no one seemed to pay any attention to me. This time, Jim was right there to take down what More

by SCOTT.AILTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimbol Jardin
Jan 23, 2020 -

Jackson Acura responded

Thank you for leaving this five star review!

January 22, 2020

My recent service was a great experience. The service was very fast and thorough. I’m very satisfied with Jackson Acura and my service rep Brittany. More

by FBURKUS2
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jan 23, 2020 -

Jackson Acura responded

Thank you for leaving Brittiany this 5-star review!

January 22, 2020

I had just purchased a used 2013 in Oct. I had no idea of what might be wrong with the car; however, when it was due for oil change and transmission fluid, Jackson went over everything in my car to make sure More

by LIZVKLING
Recommend Dealer
Yes
Employees Worked With
Ms. Robin at desk and Mr. Jim, Mgr.
Jan 23, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

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