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Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews

5,065 Reviews of Jackson Acura - Service Center

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September 03, 2020

Yvonne is extremely responsive to her customers needs. She always places them first and does all she can to make sure they get the best service and spend as little money as it takes to get the work done. More

by d.waterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Jackson Acura responded

Hi, Thanks for sharing your thoughts about your experience working with Yvonne here at Jackson Acura. We appreciate your business and hope to see you again soon!

September 03, 2020

Everyone that I have had the pleasure to work with at Jackson has been professional and extremely helpful. From the sales experience to the service department, I have been thoroughly pleased with the man More

by rtthorn3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Jackson Acura responded

Hi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Nick here at Jackson Acura.

September 02, 2020

Nick was very helpful and the service was quick and easy. I would definitely recommend Jackson Acura for service needs. I have been send them for years. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Jackson Acura responded

Mike, Thank you for your business and this review. We're happy to hear Nick and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2020

I don’t think they checked my tires. Because they would have seen one is low. Not everyone wore a mask that was disappointing a More

by Rett1956
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen, Kendall Parks
Sep 02, 2020 -

Jackson Acura responded

Thank you for sharing your review! Please don't hesitate to let us know if you would like to discuss your concerns with us directly. We truly appreciate your business and hope you will give us another opportunity to serve you.

September 01, 2020

For oil change and inspection of misc items, no appointment needed , just drove up and was greeted immediately. Nice wait area, and the they turned the serviced car to me in promised time. More

by orax7445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

September 01, 2020

Yvonne is fantastic. She goes above and beyond every time I bring my car in for service. She explains everything thoroughly and I trust to her to give me the best advice concerning repair/maintenance of my c More

by Heatherthonn27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Jackson Acura responded

Thank you for your feedback and kind words for Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 31, 2020

Was assisted by an extremely helpful and knowledgeable consultant named Kendall this morning. I was overall very satisfied with the services and customer service provided, as well as how quickly I got in More

by Cashedlynwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 31, 2020 -

Jackson Acura responded

We are very happy Kendall provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2020

Thank you for the speedy service. I was able to make my doctors appointment on time thanks to you guys. I will be using you again. More

by NF10P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Sep 01, 2020 -

Jackson Acura responded

Thank you for choosing Jackson Acura. We look forward to having you as one of our valued customers for many more years to come!

August 30, 2020

Yvonne and Jackson Acura are the best. Service was completed timely and multi point inspection and other service options were thoroughly explained. Great experience every time! More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jackson Acura responded

It's great to hear that Yvonne and Jackson were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jackson Acura!

August 29, 2020

We had a great experience buying a 2020 Acura from We had a great experience buying a 2020 Acura from Jackson Acura.  Our salesperson, Reggie Hammond, did a great job explaining everything about the More

by cgrovijohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Aug 30, 2020 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Reggie and Jordan were able to help, and we hope to see you again! Congratulations on your new 2020 Acura!

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