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Jackson Acura - Service Center

Roswell, GA

4.7
5,078 Reviews

5,078 Reviews of Jackson Acura - Service Center

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March 24, 2020

I have been going to Jackson Acura ever since they opened and could not be more pleased with the service there. Yvonne in the service department always takes such great care of our cars. I wouldn't go anyw More

by Miriam
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for leaving us this 5-star review!

March 24, 2020

Yvonne is awesome to work with. She is polite, knowledgeable, and very efficient. It’s always been a pleasurable experience when getting my vehicle serviced at Jackson Acura. More

by CBlack
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

March 24, 2020

Excellent Service at Jackson Axura My experience with Jackson Acura so far has been limited to service on my 2014 RDX. The facilities are outstanding and the service department is top More

by rcthompson225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

March 24, 2020

Staff is very accommodating. Ease in scheduling. On time delivery. Transparency in service recommendations. Overall great customer experience. Jackson Acura is my go to for all my car service needs. More

by Vgang
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our team here at Jackson Acura!

March 24, 2020

My service this time was wonderful! My last experience was not. So happy to have switched service advisors! I noticed the previous rude and grumpy one was NOT there anymore. Good job Jackson! More

by gorbe0
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

March 24, 2020

Perfect interaction. Fast service, professional, knew exactly what was wrong and cost. Rodney, Nick, jim, were so helpful and awesome. Thank you for being there More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, Jimbol Jardin
Mar 26, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

March 24, 2020

Excellent service I have purchased three autos from this dealer and the service department has performed all work on all of them. Nick has been my service advisor for More

by skid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

March 24, 2020

I always receive a welcome and excellent customer service from Nick Covino. He is attentive to my needs, explains things well, and is friendly and professional. . More

by Ick Downs
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

March 24, 2020

Great Service Experiences My most recent visit was for a starter repair. My car is a 2002, so they found a few more things that required attention. Nick Covino was wonderful More

by kwcampbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for leaving this positive review for Nick!

March 24, 2020

I never mind having to go get my car serviced or repaired, I call Nick, my service manager, who I’ve been working with for the past 11 years, and he makes sure I get in and out quickly. I can watch More

by Caledonia66
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

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