Jackson Acura - Service Center

Excellent service Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the serv Service was on time. I had to leave my car for the service and was offered a free shuttle to work and from work later to pick up my car after the service. It was very helpful More

It was good but not great. The service agent was excellent. However, I thought it was expensive for an oil change and tire rotation. It took much longer than I expected as wel The service agent was excellent. However, I thought it was expensive for an oil change and tire rotation. It took much longer than I expected as well. My tire pressure warning light came on the next day ... so I need to bring it back in. More

One gal holding down the fort Thanks to Brittney the service was quick and painless. She seems to be doing the LIONS’ share of the work in there. The other folks didn’t seem to be Thanks to Brittney the service was quick and painless. She seems to be doing the LIONS’ share of the work in there. The other folks didn’t seem to be helpful to her and didn’t know much of anything. Get that gal some good help! BUT it seems I was charged $16 for an “shop fee” which was an unexpected surprise. More

Friendly Service Brittiany is always friendly and eager to assist with my service and any other concerns. The service center seems to run well and the wait time has n Brittiany is always friendly and eager to assist with my service and any other concerns. The service center seems to run well and the wait time has never been to bad More

Very clean and inviting waiting area I was very satisfied with the awesome customer service that I received from the knowledgeable and courteous staff including my service advisor, Yvon I was very satisfied with the awesome customer service that I received from the knowledgeable and courteous staff including my service advisor, Yvonne Russell who went above and beyond to make sure that the work being done on my car was to my satisfaction. Thank you Jackson Acura!! More

Thorough service and always consistent! I think it’s amazing that I can call my service advisor directly and schedule an appointment—-step above others for sure. I think it’s amazing that I can call my service advisor directly and schedule an appointment—-step above others for sure. More

Excellent service! Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. More

inviting and friendly Yvonne Russell does an incredible job of making you feel appreciated. She is delightful and a joy to be around. The service was quick and done corre Yvonne Russell does an incredible job of making you feel appreciated. She is delightful and a joy to be around. The service was quick and done correctly. Also, love the car wash. The waiting area is convenient and very useful. I was able to conduct my normal business in the dedicated office space. More

Professional Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we li Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we live in South Carolina come to Atlanta often and have our car serviced by Jackson. While having car serviced ended up meeting with Reggie and buying a new 2020 MDX (also kept current one) Very pleasant and professional experience! More

Take great care of your Acura I had a problem with my TSX wagon AC earlier in the summer and they fixed it. A few months later it was acting up again so they retested and recharged I had a problem with my TSX wagon AC earlier in the summer and they fixed it. A few months later it was acting up again so they retested and recharged it and thoroughly tested the system. Great service and my car seems to be fixed now. I am a loyal customer. More