Jackson Acura - Service Center

Excellent Very clean and professional. Service department was able to diagnose the problem. Provided a loaner car. The car was completed in a timely matter. Ex Very clean and professional. Service department was able to diagnose the problem. Provided a loaner car. The car was completed in a timely matter. Excellent service. More

Excellent Service Always the best service experience at Jackson Acura service department - very friendly and knowledgeable staff. Yvonne Russell is the best, can't say Always the best service experience at Jackson Acura service department - very friendly and knowledgeable staff. Yvonne Russell is the best, can't say enough about how great Ms. Russell takes care of all our vehicle concerns. We look forward to our next service appointment. Thank you Ms. Russell and all at Jackson Acura service. More

Fantastic service Yvonne Russell was amazing kept me in the loop regarding my car. Fought for me like crazy with Jiffy Lube to pay and fix my car. Would recommend to al Yvonne Russell was amazing kept me in the loop regarding my car. Fought for me like crazy with Jiffy Lube to pay and fix my car. Would recommend to all my friends More

Awesome work on my electrical system Yvonne worked with the service people for several days determining cause of loss of my electrical system. She was very diligent to keep me up to spe Yvonne worked with the service people for several days determining cause of loss of my electrical system. She was very diligent to keep me up to speed on everything that was going on. Brittany was also a great joy to work with, when Yvonne was working with another client. Both very professional and extremely nice. I love dealing with Jackson Acura!! More

JADEA The service is excellent. However if the service lasted more than 1 day I would still need a loaner car. I will continue to use Jackson Acura service The service is excellent. However if the service lasted more than 1 day I would still need a loaner car. I will continue to use Jackson Acura service team. More

Jordan's review I had a great experience working with Nick during my service appointment, but was disappointed when they didn't wash my car afterwards. Nick told me I I had a great experience working with Nick during my service appointment, but was disappointed when they didn't wash my car afterwards. Nick told me I would receive a complimentary wash and vacuum, but when the car was done being serviced he was at lunch so my car was not able to get washed. More

Great Service with a Smile From the time that I arrived there to the time that I left, all Jackson Acura employees were very friendly and polite. I went to get a coffee and th From the time that I arrived there to the time that I left, all Jackson Acura employees were very friendly and polite. I went to get a coffee and the person behind the counter was very helpful and cheerful. Then, as I just sat down in the waiting area, Nick was right there calling my name and we went to his desk. We sat down and he explained what had to be completed on the car and gave me a timeframe of when it would be ready. Before I knew it, Nick was calling me back and letting me know that the car was all ready and cleaned. The Acura service people exceled at completing my car sooner than expected. I had such a pleasant experience that I even called a friend to let her know what a great day I was having because of Nick and his crew. Thanks again Nick for your compassionate and caring attitude towards your customers :-) More

Convenient service Loved the valet service and Brittany was very friendly. Spent way more than I wanted but the convenience was worth it. Going back for my brakes soon. Loved the valet service and Brittany was very friendly. Spent way more than I wanted but the convenience was worth it. Going back for my brakes soon. More

Very bad experience Came for regular service. When I took the car back none of the auto remote functions were working anymore (it was all fine before I handed over the ke Came for regular service. When I took the car back none of the auto remote functions were working anymore (it was all fine before I handed over the keys to Acura). Took the car back to dealership today I was told some parts needs to be replaced and will cost $300 to fix the remote. I told I gave you the car in good condition with no such issue so how can you charge me? You should be fixing it. I was told “Stuff happens”. More

Great service as always! Went in for routine oil and filter change. Brittainy was extremely helpful and my wait was not too long. Will be back in the future! Went in for routine oil and filter change. Brittainy was extremely helpful and my wait was not too long. Will be back in the future! More