Jackson Acura - Service Center

Nick, my Service Rep, is the best I have ever worked with! Nick Covino is the main reason why I drive 20 miles one way, instead of 17 miles where another Acura dealer is closer to home! Nick Covino is the main reason why I drive 20 miles one way, instead of 17 miles where another Acura dealer is closer to home! More

Great service I've been a long time customer & every time I bring my car in for service it is always a good experience. I always work with Nick & feel that I am tre I've been a long time customer & every time I bring my car in for service it is always a good experience. I always work with Nick & feel that I am treated fairly & with respect. I always know what is going on with my car & there are no surprises. I will definitely bring my car back again for its service needs. I would recommend Nick & Jackson Acura service team. More

Excellent! You guys are the best! My husband in an old client but this is my first Acura! Starting with the sales department, and including the car service (main You guys are the best! My husband in an old client but this is my first Acura! Starting with the sales department, and including the car service (maintenance) Thanks a lot! More

Great Experience at Jackson Acura ! I had another great experience at Jackson Acura ! My Service Advisor, Yvonne Russell, did a great job ! She checked me in quickly, explained what w I had another great experience at Jackson Acura ! My Service Advisor, Yvonne Russell, did a great job ! She checked me in quickly, explained what would be done and kept me update on status of car and even saving me money. I'll definitely be going back and will ask to work with Yvonne again. More

Great Customer Service They were super busy but they got me in and out in the promised time and I didn't even have an appointment! Overall, a good experience They were super busy but they got me in and out in the promised time and I didn't even have an appointment! Overall, a good experience More

Awesome job! Yvonne was highly professional and took care of work! Thank you very much. The facility was also nice to wait while the job was completed. Yvonne was highly professional and took care of work! Thank you very much. The facility was also nice to wait while the job was completed. More

Efficient service! Jackson Acura was great to work with and they did a good job on my car. I will go back!.. I would recommend them for service! Jackson Acura was great to work with and they did a good job on my car. I will go back!.. I would recommend them for service! More

Weak battery replacement I came in with a weak battery which was quickly confirmed by the staff. I inquired about maintenance but was advised against it since it had been don I came in with a weak battery which was quickly confirmed by the staff. I inquired about maintenance but was advised against it since it had been done relatively recently and the mileage was low. Yvonne Russell was informative and kept me informed. More

Always above expectations! I certainly prefer Jackson Acura over other Acura dealerships that might be much closer to me. Customer service is always top notch and Yvonne is grea I certainly prefer Jackson Acura over other Acura dealerships that might be much closer to me. Customer service is always top notch and Yvonne is great and I always book my services with her!! I do not mind driving further to Jackson Acura since the work done on my car and customer service is always exceptional. Thank you More

A12 Maintenance I received 3 different time estimates on how long it would take to do the maintenance (either 45 min or 1.5 hours or 2.5 hours) and my car ended up be I received 3 different time estimates on how long it would take to do the maintenance (either 45 min or 1.5 hours or 2.5 hours) and my car ended up being at the dealership for over 4 hours. I wasn’t given a clear time on when it would be done and I was still waiting at the dealership even after I came back after 4 hours. I was a bit annoyed by this because I thought that an oil change and tire rotation would not take very long, so I could drop my car off and pick it up in the time that they gave. I understand that it was a busy day but I came in the morning so I thought that it would be done sooner, but my car must have been disregarded for the first 2 hours or something. More