Jackson Acura - Service Center

You get more than what you ask for! I went in for an airbag recall and they did a transmission service and washed my car fir free while I was waiting!!! What a nice surprise. Made my mon I went in for an airbag recall and they did a transmission service and washed my car fir free while I was waiting!!! What a nice surprise. Made my month! More

Very responsive from scheduling to completion of service. Consistent good customer service from nick Rossi and service department- no surprises or delays. Services are completed in line with estimated times Consistent good customer service from nick Rossi and service department- no surprises or delays. Services are completed in line with estimated times and are well documented. More

Great Service This was my first experience with the service department since purchasing my RDX. Pat was great at explaining the service and what to expect. I woul This was my first experience with the service department since purchasing my RDX. Pat was great at explaining the service and what to expect. I would highly recommend Pat and the Jackson service department. More

Key made for Acura Brittany was awesome! Thank you ! I needed a replacement key for my Acura RDX 2016 and Carvana reimbursed for the new key .Brittiany efficiently proc Brittany was awesome! Thank you ! I needed a replacement key for my Acura RDX 2016 and Carvana reimbursed for the new key .Brittiany efficiently processed the whole thing . More

Thanks for recommending Bob, Brittany Brittany Byers is wonderful to work with. I expressed my concerns with the new RDX model and she immediately got a product specialist to go over every Brittany Byers is wonderful to work with. I expressed my concerns with the new RDX model and she immediately got a product specialist to go over every button in the car. I think I’ll be changing my mind about keeping my old model. More

Scheduled Oil servixe Came in for a routine engine oil service on my 2016 MDX. Everything was seamless from the advisor explaining to me what will be done, by when and the Came in for a routine engine oil service on my 2016 MDX. Everything was seamless from the advisor explaining to me what will be done, by when and the pricing involved. I was told of things that don’t require urgent attention and things that did and whether I wanted to get this addressed. 2 recalls were promptly taken care of as well. More

first service and the experience was great Yuvonne russel has been fantastic in terms of taking care of the first service experience at Jackson acura. The only one thing which i would like to h Yuvonne russel has been fantastic in terms of taking care of the first service experience at Jackson acura. The only one thing which i would like to highlight to the service team who really cleaned the vehicle could have done a better job. I am not sure if it was just a complimentary, hence just done. But overall, great experience. More

Express service The batery was dead, not able to start the engine without jump start. Took it to Jackson Acura. The process was straight forward. The batery was repla The batery was dead, not able to start the engine without jump start. Took it to Jackson Acura. The process was straight forward. The batery was replaced under warranty and the wait time was around half an hour. More

New battery and oil change My car died because the battery went out. It was early Friday morning and I jumped it and took it to Jackson Acura. They took me right away and put My car died because the battery went out. It was early Friday morning and I jumped it and took it to Jackson Acura. They took me right away and put a new battery in, changed the oil rotated the tires and new wiper blades. They did a quick great job and was really professional More

Great Service Brittney did an amazing job of follow up and making sure everything was just right. Ive also worked with Yvonne, also awesome, you can't miss! Brittney did an amazing job of follow up and making sure everything was just right. Ive also worked with Yvonne, also awesome, you can't miss! More