Jackson Acura - Service Center

Speedy service. Great accommodations. Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was co Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was completed faster than anticipated. Been a customer for over 10 years now. More

Excellent service and customer care! Each time I've taken my car to Jackson Acura, I've been extremely pleased with both the service/maintenance and customer care. In particular, I feel t Each time I've taken my car to Jackson Acura, I've been extremely pleased with both the service/maintenance and customer care. In particular, I feel that Nick Covino is an exceptionally professional, honest, knowledgeable, and caring Service Advisor; and I completely trust his recommendations! I'd also like to give a shout out to Chege Maina who sold me my pre-owned Acura MDX three years ago--I love the car and thought he was great throughout the process! More

Great communication Prompt response to my last minute request for an appointment , and got me in to their schedule immediately. Good service, and I can always depend o Prompt response to my last minute request for an appointment , and got me in to their schedule immediately. Good service, and I can always depend on Nick More

Regular maintenance The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel l The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel like a valued customer. More

Service Nick did a great job finding me a new 2019 RDX for loaner while my service was done. Loved it! He called with update on all service that was needed in Nick did a great job finding me a new 2019 RDX for loaner while my service was done. Loved it! He called with update on all service that was needed including new tires and the car was nice and clean when I got it back. More

Battery Replacement The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! More

Great experience Excellent service In all aspect in all personnels and work done. Ayesha was so helpful and explained well what needs to be done and good job in follow Excellent service In all aspect in all personnels and work done. Ayesha was so helpful and explained well what needs to be done and good job in follow up More

Had issue with starter system I simply loved the service here. Friendly staff. Took a little longer than I expected but Ayesha, my service advisor helped me understand what was go I simply loved the service here. Friendly staff. Took a little longer than I expected but Ayesha, my service advisor helped me understand what was going on with my car and replaced the battery since that was the issue and included in my factory warranty. Thanks! More

Recall repair handled quikly. 1999 Acura recall handled at no cost within 2 hour as promised by service advisor Brittany. Great service and no attempt to up-sale other maintenance 1999 Acura recall handled at no cost within 2 hour as promised by service advisor Brittany. Great service and no attempt to up-sale other maintenance procedure. Also washed and vacuumed the car. More

Very helpful Jackson Acura has been very helpful with the additional needs I have had since I purchased my 2018 Mdx. Jackson Acura has a great waiting area for p Jackson Acura has been very helpful with the additional needs I have had since I purchased my 2018 Mdx. Jackson Acura has a great waiting area for people that need to work while you wait for your car. appreciate the customer focus service dept. More